Integrate Act! 365 with RingCentral
Send information between Act! 365 and RingCentral automatically, without writing any code, using Zoho Flow.
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Generate a new contact in RingCentral each time a new contact is created in Act! 365
Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow will generate a new contact in RingCentral each time a new contact is created in Act! 365.
How it works
- The flow triggers when a new contact is created in Act! 365.
- Zoho Flow creates a new contact in RingCentral.
Generate a new contact in RingCentral each time a new contact is created in Act! 365
Act! 365 + RingCentral
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Supported triggers and actions
Integrate Act! 365 and RingCentral using the below triggers and actions
All Triggers - A trigger kickstarts the flow
To-do created
Triggers when a new to-do is created
Contact created
Triggers when a new contact is created
Opportunity created
Triggers when a new opportunity is created
Call missed
Triggers when a call is missed
Call answered
Trigger when a call is answered
New SMS
Triggers when a new SMS is sent or received
Call recorded
Triggers when a call is recorded
New voicemail
Triggers when a new voicemail is sent or received
New team chat
Triggers when a new team chat is created
New call
Triggers when a new call is initiated or received
Call disconnected
Triggers when a call is ended
All Actions - Actions are the automated tasks
Create opportunity
Creates a new opportunity
Create contact
Creates a new contact
Create to-do
Creates a new to-do
Fetch contact by email
Fetches the details of an existing contact by email address
Initiate ring-out call
Initiates a two-legged ring-out call based on the specified caller and callee phone number
Create contact
Creates a new contact
Create team message
Creates a new team message
Send SMS
Sends a new SMS to the specified phone number
Update contact
Updates the details of an existing contact
Block or allow phone number
Updates the blocked or allowed phone number list with the specified phone number
Fetch ring-out call status
Fetches the status of a 2-legged ring-out call
Fetch extension
Fetches the details of the existing extension
Fetch message by ID
Fetches the details of an existing message record by message ID
Fetch contact
Fetches the details of an existing contact
Fetch call by session ID
Fetches the details of an existing call by session ID
Fetch call by ID
Fetches the details of an existing call by ID
Fetch user
Fetches the details of an existing user
Fetch call record by ID
Fetches the details of an existing call record by ID
What is Act! 365?
Act! 365 is a sales pipeline and marketing app designed to help businesses find new leads faster and close more deals.
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Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
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Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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