Integrate Acuity Scheduling with Twilio

Send information between Acuity Scheduling and Twilio automatically, without writing any code, using Zoho Flow.

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Trigger an SMS notification via Twilio when a new booking is made in Acuity Scheduling

Provide customers with immediate confirmation of their booking for enhanced clarity. This flow sends an SMS from Twilio for every new booking created in Acuity Scheduling.

How it works
  1. The flow triggers when an appointment is created or updated in Acuity Scheduling.
  2. Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
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Trigger an SMS notification via Twilio when a new booking is made in Acuity Scheduling

Acuity Scheduling + Twilio

Build your own integrations between Acuity Scheduling and Twilio

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Supported triggers and actions

Integrate Acuity Scheduling and Twilio using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Appointment rescheduled

Triggers when an appointment is rescheduled

Appointment canceled

Triggers when an appointment is canceled

Product order completed

Triggers when a new product order is completed

Appointment created or updated

Triggers when an appointment is created or updated

Appointment scheduled

Triggers when a new appointment is scheduled

WhatsApp message received

Triggers when a new WhatsApp message from a customer is received

SMS message sent or received

Triggers when a new SMS is sent or received

SMS message received

Triggers when a new SMS message is received

All Actions - Actions are the automated tasks

Block off time

Blocks off a time range on your schedule

Create appointment

Creates a new appointment. Appointments can be created starting tomorrow.

Create customer

Creates a new customer

Reschedule appointment

Reschedules an existing appointment using appointment ID

Fetch appointment

Fetches an appointment by ID. If the appointment does not exist, you can choose to create a new one.

Send SMS or WhatsApp message

Sends a WhatsApp or SMS message to the listed numbers

Fetch message

Fetches the details of a message by its ID

What is Acuity Scheduling?

Acuity Scheduling is online scheduling software that helps you schedule appointments across varying timezones. You can send customized notifications, set up billing integrations, ensure two-way sync, and embed forms and calendars.

What is Twilio?

Twilio is a platform that lets developers receive and send SMS and voice calls. With message queueing, global numbers, and smart encoding, you can easily set up your communication system.

Phone/SMS Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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