![](https://flow-public.nimbuspop.com/flow-apps/basin.png)
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Integrate Basin with Trengo
Send information between Basin and Trengo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-public.nimbuspop.com/flow-apps/basin.png)
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Create a ticket in Trengo whenever a new submission is made in Basin
Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Trengo each time a form is submitted in Basin.
How it works
- The flow triggers when a new submission is added in Basin.
- Zoho Flow creates a new ticket in Trengo.
![](https://flow-public.nimbuspop.com/flow-apps/basin.png)
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Create a ticket in Trengo whenever a new submission is made in Basin
Basin + Trengo
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Basin and Trengo
Connect Basin and Trengo with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Basin and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/basin.png)
Submission added
Triggers when a new submission is added
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Outbound message sent
Triggers when a new outbound message is sent
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Inbound message received
Triggers when a new inbound message is received
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Ticket reopened
Triggers when an existing ticket is reopened
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Note created
Triggers when a new internal message is created
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Ticket closed
Triggers when an existing ticket is closed
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Ticket assigned
Triggers when an existing ticket is assigned to an agent
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Ticket label added
Triggers when a new label is added to an existing ticket
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/basin.png)
Fetch submission
Fetches a submission based on the search query provided
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Assign label for ticket
Assigns the specified label for an existing ticket
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Create ticket
Creates a new ticket
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Create profile
Creates a new profile
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Send ticket message
Sends a ticket message
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Send email
Sends an email to the specified email address
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Create contact
Creates a new contact
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Update profile
Updates the details of an existing profile by ID
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Update contact
Updates the details of an existing contact
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Fetch ticket
Fetches the details of an existing ticket by ID
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Update ticket custom field
Updates the details of an existing ticket custom field
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Fetch contact by ID
Fetches the details of an existing contact using contact ID
![](https://flow-public.nimbuspop.com/flow-apps/trengo.png)
Update contact custom field
Updates the details of an existing contact custom field
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >