Integrate Big Cartel with Freshdesk
Send information between Big Cartel and Freshdesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a contact in Freshdesk when a new purchase is made in Big Cartel
Streamline customer support by instantly creating contacts in your customer service platform for seamless post-purchase service. This flow will generate a new contact in Freshdesk in response to new purchases from Big Cartel.
How it works
- The flow triggers when an order is completed in Big Cartel.
- Zoho Flow creates a new contact in Freshdesk.
Create a contact in Freshdesk when a new purchase is made in Big Cartel
Big Cartel + Freshdesk
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Supported triggers and actions
Integrate Big Cartel and Freshdesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New product
Triggers when a new product is added
Completed order
Triggers when an order is completed
Updated order
Triggers when an existing order is updated
Updated product
Triggers when an existing product is updated
New order
Triggers when a new order is created
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
Contact updated
Triggers when the details of an existing contact are updated
Ticket updated
Triggers when the details of an existing ticket are updated
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Fetch category
Fetches the details of an existing category by ID
Create contact
Creates a new contact
Create ticket
Creates a new ticket
Create forum
Creates a new forum in the selected category
Create group
Creates a new group
Create company
Creates a new company
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company
Fetches the details of an existing company by domain
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
What is Big Cartel?
Big Cartel provides a platform for artists and makers to run an online store. You can customize your shop, manage orders, and run promotions.
Similar apps
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
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Learn more >Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more
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CEO, Lakeside CNC Group
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Technical and Operations Head, TruAct
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Technical Engineer, Master Liveaboards
