Integrate Big Cartel with Freshdesk

Send information between Big Cartel and Freshdesk automatically, without writing any code, using Zoho Flow.

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Create a contact in Freshdesk when a new purchase is made in Big Cartel

Streamline customer support by instantly creating contacts in your customer service platform for seamless post-purchase service. This flow will generate a new contact in Freshdesk in response to new purchases from Big Cartel.

How it works
  1. The flow triggers when an order is completed in Big Cartel.
  2. Zoho Flow creates a new contact in Freshdesk.
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Create a contact in Freshdesk when a new purchase is made in Big Cartel

Big Cartel + Freshdesk

Build your own integrations between Big Cartel and Freshdesk

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Supported triggers and actions

Integrate Big Cartel and Freshdesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New product

Triggers when a new product is added

Completed order

Triggers when an order is completed

Updated order

Triggers when an existing order is updated

Updated product

Triggers when an existing product is updated

New order

Triggers when a new order is created

Ticket note added

Triggers when a note is added to the selected ticket

Ticket created

Triggers when a new ticket is created

Contact updated

Triggers when the details of an existing contact are updated

Ticket updated

Triggers when the details of an existing ticket are updated

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Fetch category

Fetches the details of an existing category by ID

Create contact

Creates a new contact

Create ticket

Creates a new ticket

Create forum

Creates a new forum in the selected category

Create group

Creates a new group

Create company

Creates a new company

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum category

Creates a new forum category

Update contact

Updates the details of an existing contact

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch group by ID

Fetches the details of an existing group by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch company by ID

Fetches the details of an existing company by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch company

Fetches the details of an existing company by domain

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

What is Big Cartel?

Big Cartel provides a platform for artists and makers to run an online store. You can customize your shop, manage orders, and run promotions.

E Commerce

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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CEO, Lakeside CNC Group

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CEO, iDAYit

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