Integrate CATS with Twilio
Send information between CATS and Twilio automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Send a welcome email in Twilio for a recently created contact in CATS
Improve customers' initial experience with a personalized welcome email. This workflow ensures that a welcome email is sent in Twilio whenever a new contact is added in CATS.
How it works
- The flow triggers when a new contact is created in CATS.
- Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
Send a welcome email in Twilio for a recently created contact in CATS
CATS + Twilio
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Supported triggers and actions
Integrate CATS and Twilio using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Company created
Triggers when a new company is created
Pipeline added
Triggers when a new candidate is added to a job
Candidate created
Triggers when a new candidate is created
Activity created
Triggers when a new activity is created
User created
Triggers when a new user is created
Job created
Triggers when a new job is created
Contact created
Triggers when a new contact is created
WhatsApp message received
Triggers when a new WhatsApp message from a customer is received
SMS message sent or received
Triggers when a new SMS is sent or received
SMS message received
Triggers when a new SMS message is received
All Actions - Actions are the automated tasks
Create company
Creates a new company
Create task
Creates a new task
Create candidate
Creates a new candidate
Create job
Creates a new job
Create contact
Creates a new contact
Fetch company
Fetches the details of an existing company
Fetch candidate
Fetches the details of an existing candidate
Fetch contact
Fetches the details of an existing contact
Fetch job
Fetches the details of an existing job
Send SMS or WhatsApp message
Sends a WhatsApp or SMS message to the listed numbers
Fetch message
Fetches the details of a message by its ID
What is Twilio?
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Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
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CEO, Fabricroot
