Integrate Chaport with ZappHub
Send information between Chaport and ZappHub automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Establish a new contact in ZappHub whenever a live chat starts in Chaport
Seamlessly capture lead data with no manual intervention, ensuring efficiency and eliminating any chance of omission. This flow will establish a new contact in ZappHub for each new live chat session in your Chaport.
How it works
- The flow triggers when a new chat is started in Chaport.
- Zoho Flow creates a new user contact in the internal contacts agenda of the WhatsApp device connected in ZappHub.
Establish a new contact in ZappHub whenever a live chat starts in Chaport
Chaport + ZappHub
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Supported triggers and actions
Integrate Chaport and ZappHub using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Chat finished
Triggers when a chat is finished
Chat started
Triggers when a new chat is started
Visitor updated
Triggers when one or more of the following fields - Name, Email address, Phone number, Notes or Consents get updated
Operator added
Triggers when a new operator is added
Message sent or received
Triggers when a new message is sent or received
Message delivered
Triggers when a message is delivered successfully
All Actions - Actions are the automated tasks
Create operator
Creates a new operator
Create contact
Creates a new user contact in the internal contacts agenda of the WhatsApp device connected
Create agent
Creates a new chat agent for the current device
Add participants to group
Adds the specified participants to an existing group using their phone numbers
Send message
Sends a new text message to the specified phone number, group, or broadcast list.
Remove participant from group
Removes the specified participants from an existing group by phone number
Update contact
Updates the details of an existing contact using WhatsApp contact ID
Revoke group invite
Revokes the specified group invite code
Fetch contact
Fetches the details of an existing contact using WhatsApp ID or phone number
Fetch group invite code
Fetches the invite URL for an existing group
Validate phone number
Validates the specified list of phone numbers, optionally enforcing the country code or local prefix.
What is Chaport?
Chaport is a customer support live chat application that lets you communicate with your customers instantly, add chat widget to your website and more.
What is ZappHub?
ZappHub is a collaborative, web-based live chat solution that allows multiple people to interact with a linked WhatsApp account simultaneously.
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Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
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Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
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