Integrate Chatra with Deskpro

Send information between Chatra and Deskpro automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

[esc]

Add Chatra conversations as tickets in Deskpro

Automatically add your live chat conversations as tickets in your help desk. This flow adds Chatra conversations as tickets in Deskpro.

How it works
1) A conversation takes place in Chatra.
2) Zoho Flow creates a ticket in Deskpro for the conversation.
+

Add Chatra conversations as tickets in Deskpro

Chatra + Deskpro

Build your own integrations between Chatra and Deskpro

Connect Chatra and Deskpro with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Chatra and Deskpro using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Conversation ended

Triggers when a conversation is ended

Conversation started

Triggers when a new conversation is started by a visitor or an agent

Message sent in conversation

Triggers when a new message is sent in a conversation by a visitor or an agent

Organization created

Triggers when a new organization is created

Ticket response received

Triggers when a new response is received for a ticket

Ticket created

Triggers when a new ticket is created

Person added

Triggers when a new person is added

Ticket updated

Triggers when any detail of a ticket is updated

All Actions - Actions are the automated tasks

Send message on behalf of agent or group

Sends a message on behalf of an agent or a group

Send message

Sends a message on behalf of a random agent

Fetch visitor

Fetches the details of a visitor

Add person

Adds a new person

Create ticket

Creates a new ticket

Add note to ticket

Adds a note or message to the selected ticket

Create organization

Creates a new organization

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket by its ID

Fetch organization

Fetches the details of an existing organization

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

What is Chatra?

Chatra is a live-chat, email and social messaging platform that lets you add live chat to your website and talk with your website visitors in real-time, get website insights and more.

Customer Support

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY