Integrate Chatra with Deskpro
Send information between Chatra and Deskpro automatically, without writing any code, using Zoho Flow.
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Add Chatra conversations as tickets in Deskpro
How it works
Add Chatra conversations as tickets in Deskpro
Chatra + Deskpro
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Supported triggers and actions
Integrate Chatra and Deskpro using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Conversation ended
Triggers when a conversation is ended
Conversation started
Triggers when a new conversation is started by a visitor or an agent
Message sent in conversation
Triggers when a new message is sent in a conversation by a visitor or an agent
Organization created
Triggers when a new organization is created
Ticket response received
Triggers when a new response is received for a ticket
Ticket created
Triggers when a new ticket is created
Person added
Triggers when a new person is added
Ticket updated
Triggers when any detail of a ticket is updated
All Actions - Actions are the automated tasks
Send message on behalf of agent or group
Sends a message on behalf of an agent or a group
Send message
Sends a message on behalf of a random agent
Fetch visitor
Fetches the details of a visitor
Add person
Adds a new person
Create ticket
Creates a new ticket
Add note to ticket
Adds a note or message to the selected ticket
Create organization
Creates a new organization
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by its ID
Fetch organization
Fetches the details of an existing organization
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
What is Chatra?
Chatra is a live-chat, email and social messaging platform that lets you add live chat to your website and talk with your website visitors in real-time, get website insights and more.
Similar apps
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
Similar apps
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Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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