![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Integrate CloudTalk with Outlook
Send information between CloudTalk and Outlook automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Add a new contact in Outlook whenever a new contact is added in CloudTalk
Ensure effective engagement by marketing and sales with up-to-date contact information across platforms. This flow will add a new contact in Outlook whenever a new contact is added in CloudTalk.
How it works
- The flow triggers when a new contact is created in CloudTalk.
- Zoho Flow creates a new contact in Outlook.
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Add a new contact in Outlook whenever a new contact is added in CloudTalk
CloudTalk + Outlook
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between CloudTalk and Outlook
Connect CloudTalk and Outlook with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate CloudTalk and Outlook using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Call created
Triggers when a new call of the selected type is created
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Agent created
Triggers when a new agent is created
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Contact created
Triggers when a new contact is created
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Email sent
Triggers when a new email is sent
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Event created
Triggers when a new event is created
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Task created
Triggers when a new task is added to the selected list
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Email received
Triggers when a new email is received
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Event updated
Triggers when the details of an existing event are updated
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Create agent
Creates a new agent
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Send SMS
Sends an SMS message
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Add activity
Adds an activity to an existing contact
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Create contact
Creates a new contact
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Add note
Adds a note to an existing contact
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Update agent
Updates the details of an existing agent
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Update contact
Updates the details of an existing contact
![](https://flow-public.nimbuspop.com/flow-apps/cloudtalk.png)
Fetch contact
Fetches the details of an existing contact using ID or keyword
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Forward event
Forwards an event request to the specified recipients
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Create contact
Creates a new contact
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Reply to email
Replies to the specified email
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Create event
Creates a new event
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Create task
Creates a new task in the selected list
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Send email
Creates and sends a new email
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Flag email
Flags the specified email
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Update contact
Updates the details of an existing contact
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Update task
Updates the details of an existing task in the selected list
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Update event
Updates the details of an existing event
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Fetch calendar
Fetches the details of a calendar by name
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Fetch event
Fetches the details of an existing event by title or ID from the selected calendar
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Find contact folder
Finds a folder by name
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Fetch contact
Fetches the details of an existing contact by email address from the default contacts folder
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Fetch task
Fetches the details of an existing task by title or ID from the selected list
What is CloudTalk?
CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.
What is Outlook?
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