Integrate Deskpro with Apptio Targetprocess

Send information between Deskpro and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.

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Generate a task within your Apptio Targetprocess for fresh tickets initiated in Deskpro

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Apptio Targetprocess for new tickets generated in Deskpro.

How it works
  1. The flow triggers when a new ticket is created in Deskpro.
  2. Zoho Flow creates a new task in Apptio Targetprocess.
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Generate a task within your Apptio Targetprocess for fresh tickets initiated in Deskpro

Deskpro + Apptio Targetprocess

Build your own integrations between Deskpro and Apptio Targetprocess

Connect Deskpro and Apptio Targetprocess with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Deskpro and Apptio Targetprocess using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket response received

Triggers when a new response is received for a ticket

Ticket created

Triggers when a new ticket is created

Person added

Triggers when a new person is added

Ticket updated

Triggers when any detail of a ticket is updated

New comment

Triggers when a new comment is added

New bug

Triggers when a new bug is created

New task

Triggers when a new task is created

New build

Triggers when a new build is created

New iteration

Triggers when a new iteration is added

New request

Triggers when a new request is created

New feature

Triggers when new feature is created

New release

Triggers when a new release is created

New time record

Triggers when a new time record is created

New user story

Triggers when a new user story is created

New project

Triggers when a new project is created

New team iteration

Triggers when a new team iteration is added

All Actions - Actions are the automated tasks

Add person

Adds a new person

Create ticket

Creates a new ticket

Add note to ticket

Adds a note or message to the selected ticket

Create organization

Creates a new organization

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket by its ID

Fetch organization

Fetches the details of an existing organization

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

Create request

Creates a new request

Add requester to request

Creates a new requester and adds them to an existing request

Create build

Creates a new build

Add comment

Adds a new comment to an existing entity

Create user story

Creates a new user story

Create time record

Creates a new time record

Create bug

Creates a new bug

Create feature

Creates a new feature

Create task

Creates a new task

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

What is Apptio Targetprocess?

Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

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CEO, Fabricroot

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