Integrate Deskpro with Emsisoft
Send information between Deskpro and Emsisoft automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Deskpro and Emsisoft using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when any detail of a ticket is updated
Person added
Triggers when a new person is added
Ticket created
Triggers when a new ticket is created
Ticket response received
Triggers when a new response is received for a ticket
Organization created
Triggers when a new organization is created
Device added or removed
Triggers when a device is added or removed from the selected workspace
Scan data created
Triggers when a scan data created
Workspace created
Triggers when a new workspace is created
All Actions - Actions are the automated tasks
Create organization
Creates a new organization
Add note to ticket
Adds a note or message to the selected ticket
Create ticket
Creates a new ticket
Add person
Adds a new person
Update ticket
Updates the details of an existing ticket
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch organization
Fetches the details of an existing organization
Fetch ticket
Fetches the details of an existing ticket by its ID
Start quick scan
Sends a 'start quick scan' command to the selected device
Start malware scan
Sends a 'start malware scan' command to the selected device
Create permission group
Creates a new permission group
Start custom scan
Sends a 'start custom scan' command to the selected device
Create protection group
Creates a new protection group
Create notification
Creates a new notification
Create report
Creates a new report
Invite user
Invites the specified user to the selected workspace
Update device notes
Updates the details of the notes of an existing device
Update workspace name
Updates the name of an existing workspace
Update notification
Updates the details of an existing workspace notification
Fetch report
Fetches the details of an existing report using GUID
Get workspace install token
Returns the workspace install token with tagged download links
Get account user
Returns the details of the account user
Search device
Searches for the details of an existing device using name
Search workspace
Searches for the details of an existing workspace using name
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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What is Emsisoft?
Emsisoft Anti-Malware Home is a cybersecurity solution that provides protection against all internet threats. It also protects your servers and endpoints with centralized management tools.
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