Integrate Deskpro with Google Sheets

Send information between Deskpro and Google Sheets automatically, without writing any code, using Zoho Flow.

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Update the status of tickets in a Google Sheets spreadsheet for new ticket responses in Deskpro

Automatically update the status of a ticket in a spreadsheet based on new responses from your help desk. This flow updates the status of a ticket in a Google Sheets spreadsheet every time there’s a new ticket response in Deskpro.

How it works
1. New ticket response is received in Deskpro.
2. Zoho Flow automatically updates the status of the ticket in the corresponding Google Sheets spreadsheet.
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Update the status of tickets in a Google Sheets spreadsheet for new ticket responses in Deskpro

Deskpro + Google Sheets

Build your own integrations between Deskpro and Google Sheets

Connect Deskpro and Google Sheets with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Deskpro and Google Sheets using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket response received

Triggers when a new response is received for a ticket

Ticket created

Triggers when a new ticket is created

Person added

Triggers when a new person is added

Ticket updated

Triggers when any detail of a ticket is updated

Worksheet created

Triggers when a new worksheet is created in the selected spreadsheet

Row added

Triggers when a new row is added to the bottom of the selected worksheet

All Actions - Actions are the automated tasks

Add person

Adds a new person

Create ticket

Creates a new ticket

Add note to ticket

Adds a note or message to the selected ticket

Create organization

Creates a new organization

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket by its ID

Fetch organization

Fetches the details of an existing organization

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

Create spreadsheet

Creates a new spreadsheet

Create row

Creates a new row in the selected worksheet

Update row

Updates the specified row in the selected worksheet

Fetch row

Fetches an existing row by the given value

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

What is Google Sheets?

Google Sheets lets you create and edit spreadsheets online. You can collaborate with others, define formulas, and create graphs and charts easily.

Google Popular Spreadsheet

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Custom functions

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Rahul Roushan

CEO, OpIndia

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

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Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

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Technical Engineer, Master Liveaboards

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