Integrate Deskpro with Google Sheets
Send information between Deskpro and Google Sheets automatically, without writing any code, using Zoho Flow.
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Update the status of tickets in a Google Sheets spreadsheet for new ticket responses in Deskpro
How it works
Update the status of tickets in a Google Sheets spreadsheet for new ticket responses in Deskpro
Deskpro + Google Sheets
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Supported triggers and actions
Integrate Deskpro and Google Sheets using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket response received
Triggers when a new response is received for a ticket
Ticket created
Triggers when a new ticket is created
Person added
Triggers when a new person is added
Ticket updated
Triggers when any detail of a ticket is updated
Worksheet created
Triggers when a new worksheet is created in the selected spreadsheet
Row added
Triggers when a new row is added to the bottom of the selected worksheet
All Actions - Actions are the automated tasks
Add person
Adds a new person
Create ticket
Creates a new ticket
Add note to ticket
Adds a note or message to the selected ticket
Create organization
Creates a new organization
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by its ID
Fetch organization
Fetches the details of an existing organization
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Create spreadsheet
Creates a new spreadsheet
Create row
Creates a new row in the selected worksheet
Update row
Updates the specified row in the selected worksheet
Fetch row
Fetches an existing row by the given value
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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