Integrate Device Magic with SupportBee
Send information between Device Magic and SupportBee automatically, without writing any code, using Zoho Flow.
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Generate a ticket in SupportBee when a form is submitted in Device Magic
Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a new ticket in SupportBee for new form submission in Device Magic.
How it works
- The flow triggers when a new submission is received in the selected form in Device Magic.
- Zoho Flow creates a new ticket in SupportBee.
Generate a ticket in SupportBee when a form is submitted in Device Magic
Device Magic + SupportBee
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Supported triggers and actions
Integrate Device Magic and SupportBee using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Submission received
Triggers when a new submission is received in the selected form
New Agent Reply
Triggers when an agent replies to a ticket
New Customer Reply
Triggers when a customer replies to a ticket
New Ticket
Triggers when a new ticket is created
New Comment
Triggers when a new comment is added to a ticket
All Actions - Actions are the automated tasks
Dispatch form
Dispatches a form to a target device
Create Ticket
Creates a new ticket
What is Device Magic?
Device Magic is mobile forms and data collection software. You can collect data without internet connection, send forms with pre-populated data, and track the location of each submission.
Similar apps
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
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