Integrate Device Magic with Trengo

Send information between Device Magic and Trengo automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Create a ticket in Trengo whenever a new submission is made in Device Magic

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will generate a new ticket in Trengo in response to each new form submission in Device Magic.

How it works
  1. The flow triggers when a new submission is received in the selected form in Device Magic.
  2. Zoho Flow creates a new ticket in Trengo.
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Create a ticket in Trengo whenever a new submission is made in Device Magic

Device Magic + Trengo

Build your own integrations between Device Magic and Trengo

Connect Device Magic and Trengo with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Device Magic and Trengo using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Submission received

Triggers when a new submission is received in the selected form

Outbound message sent

Triggers when a new outbound message is sent

Inbound message received

Triggers when a new inbound message is received

Ticket reopened

Triggers when an existing ticket is reopened

Note created

Triggers when a new internal message is created

Ticket closed

Triggers when an existing ticket is closed

Ticket assigned

Triggers when an existing ticket is assigned to an agent

Ticket label added

Triggers when a new label is added to an existing ticket

All Actions - Actions are the automated tasks

Dispatch form

Dispatches a form to a target device

Assign label for ticket

Assigns the specified label for an existing ticket

Create ticket

Creates a new ticket

Create profile

Creates a new profile

Send ticket message

Sends a ticket message

Send email

Sends an email to the specified email address

Create contact

Creates a new contact

Update profile

Updates the details of an existing profile by ID

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact using ID, name, phone number, or email address.

Fetch ticket

Fetches the details of an existing ticket by ID

Update ticket custom field

Updates the details of an existing ticket custom field

Fetch contact by ID

Fetches the details of an existing contact using contact ID

Update contact custom field

Updates the details of an existing contact custom field

What is Device Magic?

Device Magic is mobile forms and data collection software. You can collect data without internet connection, send forms with pre-populated data, and track the location of each submission.

Forms

What is Trengo?

Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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