![](https://flow-public.nimbuspop.com/flow-apps/device_magic.png)
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Integrate Device Magic with Usedesk
Send information between Device Magic and Usedesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-public.nimbuspop.com/flow-apps/device_magic.png)
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Generate a ticket in Usedesk when a form is submitted in Device Magic
Improve response times to customer queries by promptly generating tickets upon form submission. This flow will create a new ticket in Usedesk for new form submission in Device Magic.
How it works
- The flow triggers when a new submission is received in the selected form in Device Magic.
- Zoho Flow creates a new ticket in Usedesk.
![](https://flow-public.nimbuspop.com/flow-apps/device_magic.png)
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Generate a ticket in Usedesk when a form is submitted in Device Magic
Device Magic + Usedesk
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Device Magic and Usedesk
Connect Device Magic and Usedesk with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Device Magic and Usedesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/device_magic.png)
Submission received
Triggers when a new submission is received in the selected form
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Client added
Triggers when a new client is added
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/device_magic.png)
Dispatch form
Dispatches a form to a target device
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Add comment
Adds a comment to the specified ticket
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Create agent
Creates a new agent
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Create ticket
Creates a new ticket
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Send chat message
Sends a chat message to the specified client
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Create client
Creates a new client
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Update agent
Updates the details of an existing agent
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Update client
Updates the details of an existing client
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Fetch ticket
Fetches the details of an existing ticket using ticket ID
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Fetch agent by email address
Fetches the details of an existing agent using email address
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Fetch agent by ID
Fetches the details of an existing agent using agent ID
![](https://flow-public.nimbuspop.com/flow-apps/usedesk.png)
Fetch client
Fetches the details of an existing client using client ID
What is Device Magic?
Device Magic is mobile forms and data collection software. You can collect data without internet connection, send forms with pre-populated data, and track the location of each submission.
Similar apps
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
Similar apps
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