Integrate Drift with 1000+ apps

Create business workflows for Drift without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular Drift workflows

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Broadcast messages in Zoho Cliq for closed Drift conversations

Drift + Zoho Cliq

Every time you have a conversation with a visitor or a customer, you can automate the process of notifying your team about it. Use this flow to send a notification in Zoho Cliq for every new closed Drift conversation.

How it works
1. A conversation is closed in Drift.
2. Zoho Flow automatically sends a notification in Zoho Cliq for the closed conversation.
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Create a contact in Drift when a new live chat session starts in Chaport

Chaport + Drift

Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will create a new contact in Drift for every new live chat session in Chaport.

How it works
  1. The flow triggers when a new chat is started in Chaport.
  2. Zoho Flow creates a new contact in Drift.
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Generate a contact in Drift for every new live chat session in GoSquared

GoSquared + Drift

Instantly capture new contact information from a live chat session and eliminate the possibility of omission. This flow will establish a new contact in Drift for each new live chat session in your GoSquared.

How it works
  1. The flow triggers when a new live chat message is received in GoSquared.
  2. Zoho Flow creates a new contact in Drift.
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Set up a new contact in Drift for each live chat initiation in LiveChat

LiveChat + Drift

Instantly capture new contact information from a live chat session and eliminate the possibility of omission. This flow will establish a new contact in Drift for each new live chat session in your LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new contact in Drift.
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Establish a new contact in Drift after a purchase is made in Big Cartel

Big Cartel + Drift

Enable seamless post-purchase customer support by instantly creating contacts in your marketing platform. This flow will establish a new contact in Drift whenever a purchase is made in Big Cartel.

How it works
  1. The flow triggers when an order is completed in Big Cartel.
  2. Zoho Flow creates a new contact in Drift.
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Create a contact in Drift when a new purchase is made in Ecwid

Ecwid + Drift

Streamline customer support by instantly creating contacts in your marketing platform for seamless post-purchase service. This flow will generate a new contact in Drift in response to new purchases from Ecwid.

How it works
  1. The flow triggers when a new paid order is created in Ecwid.
  2. Zoho Flow creates a new contact in Drift.
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Create a contact in Drift when a new purchase is made in Maropost Commerce Cloud (formerly Neto)

Maropost Commerce Cloud (formerly Neto) + Drift

Streamline customer support by instantly creating contacts in your marketing platform for seamless post-purchase service. This flow will generate a new contact in Drift in response to new purchases from Maropost Commerce Cloud (formerly Neto).

How it works
  1. The flow triggers when a new paid order is created in Maropost Commerce Cloud (formerly Neto).
  2. Zoho Flow creates a new contact in Drift.
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Set up a contact in Drift following a purchase in Saleor

Saleor + Drift

Streamline customer support by instantly creating contacts in your marketing platform for seamless post-purchase service. This flow will generate a new contact in Drift in response to new purchases from Saleor.

How it works
  1. The flow triggers when an order is fulfilled in Saleor.
  2. Zoho Flow creates a new contact in Drift.
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Create a contact in Drift when a new purchase is made in Shopify

Shopify + Drift

Enable seamless post-purchase customer support by instantly creating contacts in your marketing platform. This flow will set up a new contact in Drift for each purchase occurring in Shopify.

How it works
  1. The flow triggers when an existing order is fulfilled in Shopify.
  2. Zoho Flow creates a new contact in Drift.
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Set up a contact in Drift following a purchase in X-Cart

X-Cart + Drift

Bridge the gap between purchase and support by instantly creating contacts in your marketing platform for immediate assistance. This flow will set up a new contact in Drift for each purchase occurring in X-Cart.

How it works
  1. The flow triggers when a new paid order is placed in X-Cart.
  2. Zoho Flow creates a new contact in Drift.
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Create a contact in Drift when a new purchase is made in Zoho Commerce

Zoho Commerce + Drift

Bridge the gap between purchase and support by instantly creating contacts in your marketing platform for immediate assistance. This flow will create a new contact in Drift for new purchases made in Zoho Commerce.

How it works
  1. The flow triggers when an order is confirmed in Zoho Commerce.
  2. Zoho Flow creates a new contact in Drift.

Build your own Drift integrations

Connect Drift with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your Drift workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New conversation

Triggers when a new conversation is created

Conversation closed

Triggers when a conversation is closed

All Actions - Actions are the automated tasks

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Fetch conversation

Fetches the details of a conversation by its ID

Fetch contact - By ID

Fetches the details of an existing contact by ID

Fetch contact - By email

Fetches the details of an existing contact by email

What is Drift?

Drift is a conversational marketing platform that allows you to send targeted in-app messages, set up bots to chat with visitors, and get notifications when targeted customers visit the site.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

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