Integrate Drift with 950+ apps

Create business workflows for Drift without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular Drift workflows

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Broadcast messages in Zoho Cliq for closed Drift conversations

Drift + Zoho Cliq

Every time you have a conversation with a visitor or a customer, you can automate the process of notifying your team about it. Use this flow to send a notification in Zoho Cliq for every new closed Drift conversation.

How it works
1. A conversation is closed in Drift.
2. Zoho Flow automatically sends a notification in Zoho Cliq for the closed conversation.
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Create a contact in Drift when a new live chat session starts in Chaport

Chaport + Drift

Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will create a new contact in Drift for every new live chat session in Chaport.

How it works
  1. The flow triggers when a new chat is started in Chaport.
  2. Zoho Flow creates a new contact in Drift.
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Generate a contact in Drift for every new live chat session in GoSquared

GoSquared + Drift

Instantly capture new contact information from a live chat session and eliminate the possibility of omission. This flow will establish a new contact in Drift for each new live chat session in your GoSquared.

How it works
  1. The flow triggers when a new live chat message is received in GoSquared.
  2. Zoho Flow creates a new contact in Drift.
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Set up a new contact in Drift for each live chat initiation in LiveChat

LiveChat + Drift

Instantly capture new contact information from a live chat session and eliminate the possibility of omission. This flow will establish a new contact in Drift for each new live chat session in your LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new contact in Drift.
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Establish a new contact in Drift after a purchase is made in Big Cartel

Big Cartel + Drift

Enable seamless post-purchase customer support by instantly creating contacts in your marketing platform. This flow will establish a new contact in Drift whenever a purchase is made in Big Cartel.

How it works
  1. The flow triggers when an order is completed in Big Cartel.
  2. Zoho Flow creates a new contact in Drift.
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Create a contact in Drift when a new purchase is made in Ecwid

Ecwid + Drift

Streamline customer support by instantly creating contacts in your marketing platform for seamless post-purchase service. This flow will generate a new contact in Drift in response to new purchases from Ecwid.

How it works
  1. The flow triggers when a new paid order is created in Ecwid.
  2. Zoho Flow creates a new contact in Drift.
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Create a contact in Drift when a new purchase is made in Maropost Commerce Cloud (formerly Neto)

Maropost Commerce Cloud (formerly Neto) + Drift

Streamline customer support by instantly creating contacts in your marketing platform for seamless post-purchase service. This flow will generate a new contact in Drift in response to new purchases from Maropost Commerce Cloud (formerly Neto).

How it works
  1. The flow triggers when a new paid order is created in Maropost Commerce Cloud (formerly Neto).
  2. Zoho Flow creates a new contact in Drift.
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Set up a contact in Drift following a purchase in Saleor

Saleor + Drift

Streamline customer support by instantly creating contacts in your marketing platform for seamless post-purchase service. This flow will generate a new contact in Drift in response to new purchases from Saleor.

How it works
  1. The flow triggers when an order is fulfilled in Saleor.
  2. Zoho Flow creates a new contact in Drift.
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Create a contact in Drift when a new purchase is made in Shopify

Shopify + Drift

Enable seamless post-purchase customer support by instantly creating contacts in your marketing platform. This flow will set up a new contact in Drift for each purchase occurring in Shopify.

How it works
  1. The flow triggers when an existing order is fulfilled in Shopify.
  2. Zoho Flow creates a new contact in Drift.
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Set up a contact in Drift following a purchase in X-Cart

X-Cart + Drift

Bridge the gap between purchase and support by instantly creating contacts in your marketing platform for immediate assistance. This flow will set up a new contact in Drift for each purchase occurring in X-Cart.

How it works
  1. The flow triggers when a new paid order is placed in X-Cart.
  2. Zoho Flow creates a new contact in Drift.
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Create a contact in Drift when a new purchase is made in Zoho Commerce

Zoho Commerce + Drift

Bridge the gap between purchase and support by instantly creating contacts in your marketing platform for immediate assistance. This flow will create a new contact in Drift for new purchases made in Zoho Commerce.

How it works
  1. The flow triggers when an order is confirmed in Zoho Commerce.
  2. Zoho Flow creates a new contact in Drift.

Build your own Drift integrations

Connect Drift with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your Drift workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New conversation

Triggers when a new conversation is created

Conversation closed

Triggers when a conversation is closed

All Actions - Actions are the automated tasks

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Fetch conversation

Fetches the details of a conversation by its ID

Fetch contact - By ID

Fetches the details of an existing contact by ID

Fetch contact - By email

Fetches the details of an existing contact by email

What is Drift?

Drift is a conversational marketing platform that allows you to send targeted in-app messages, set up bots to chat with visitors, and get notifications when targeted customers visit the site.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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