Integrate Ecwid with Trengo
Send information between Ecwid and Trengo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new contact in Trengo whenever a purchase is completed in Ecwid
Streamline customer support by instantly creating contacts in your inbox application for seamless post-purchase service. This flow will generate a new contact in Trengo in response to new purchases from Ecwid.
How it works
- The flow triggers when a new paid order is created in Ecwid.
- Zoho Flow creates a new contact in Trengo.
Create a new contact in Trengo whenever a purchase is completed in Ecwid
Ecwid + Trengo
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Supported triggers and actions
Integrate Ecwid and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Paid order created
Triggered when a new paid order is created
Order created
Triggers when a new order is created
Product created
Triggers when a new product is created
Customer created
Triggers when a new customer is created
Order status updated
Triggers when an order's status is updated
Cart abandoned
Triggers when a customer leaves the online store without making a purchase
Outbound message sent
Triggers when a new outbound message is sent
Inbound message received
Triggers when a new inbound message is received
Ticket reopened
Triggers when an existing ticket is reopened
Note created
Triggers when a new internal message is created
Ticket closed
Triggers when an existing ticket is closed
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Ticket label added
Triggers when a new label is added to an existing ticket
All Actions - Actions are the automated tasks
Create product
Creates a new product
Create order
Creates a new order
Create customer
Creates a new customer
Create discount coupon
Creates a new discount coupon
Fetch order
Fetches an order by order number
Fetch customer
Fetches the details of an existing customer by email address
Assign label for ticket
Assigns the specified label for an existing ticket
Create ticket
Creates a new ticket
Create profile
Creates a new profile
Send ticket message
Sends a ticket message
Send email
Sends an email to the specified email address
Create contact
Creates a new contact
Update profile
Updates the details of an existing profile by ID
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
Fetch ticket
Fetches the details of an existing ticket by ID
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Update contact custom field
Updates the details of an existing contact custom field
What is Ecwid?
Ecwid is ecommerce software. It lets you add your Ecwid store to an existing website, sell products on multiple platforms, and reach out to customers in different languages.
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What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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