Integrate EvaluAgent with CallHub

Send information between EvaluAgent and CallHub automatically, without writing any code, using Zoho Flow.

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Create a new contact in CallHub whenever a new contact is created in EvaluAgent

Ensure quick access to contact information across all platforms for enhanced engagement. This flow will generate a new contact in CallHub each time a new contact is created in EvaluAgent.

How it works
  1. The flow triggers when a new contact is created in EvaluAgent.
  2. Zoho Flow creates a new contact in CallHub.
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Create a new contact in CallHub whenever a new contact is created in EvaluAgent

EvaluAgent + CallHub

Build your own integrations between EvaluAgent and CallHub

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Supported triggers and actions

Integrate EvaluAgent and CallHub using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Evaluation created

Triggers when a new evaluation is added

Contact created

Triggers when a new contact is created

Transfer digit pressed

Triggers when the transfer digit is pressed for any voice broadcast campaign

Text message received

Triggers when a new text message is received for an SMS campaign

Agent activated

Triggers when an agent activates their account in your account to make calls

Note added

Triggers when a new note is added

All Actions - Actions are the automated tasks

Create user

Adds a new user

Create contact

Creates a new contact

Update user

Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.

Create contact

Creates a new contact

Create agent

Creates a new agent

What is EvaluAgent?

EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.

Customer Support

What is CallHub?

CallHub is a voice and SMS service. You can recruit volunteers, use patch-through calls, and run informed campaigns.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Technical and Operations Head, TruAct

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Technical Engineer, Master Liveaboards

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