Integrate Fluent Support with Workstack
Send information between Fluent Support and Workstack automatically, without writing any code, using Zoho Flow.
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Create action items in your Workstack for newly generated tickets in Fluent Support
Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your Workstack for new tickets generated in Fluent Support.
How it works
- The flow triggers when a new ticket is created in Fluent Support.
- Zoho Flow creates a new task in the selected todo in Workstack.
Create action items in your Workstack for newly generated tickets in Fluent Support
Fluent Support + Workstack
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Supported triggers and actions
Integrate Fluent Support and Workstack using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket closed
Triggers when an existing ticket is closed
Ticket agent changed
Triggers when a ticket agent is changed
Ticket reopened
Triggers when a ticket is reopened
Tickets moved
Triggers when tickets are moved
Ticket created
Triggers when a new ticket is created
New project
Triggers when a new project is created
New meeting
Triggers when a new meeting is created for the selected user
New todo list
Triggers when a new todo list is created in the selected project
New task
Triggers when a new task is created for the selected user
New todo
Triggers when a new todo is created in the selected project
All Actions - Actions are the automated tasks
Create customer
Creates a new customer
Create ticket
Creates a new ticket
Fetch customer
Fetches the details of an existing customer
Fetch agent
Fetches the details of an existing agent
Fetch ticket
Fetches the details of an existing ticket
Create todo
Creates a new todo in the selected project
Create task
Creates a new task in the selected todo
Create meeting
Creates a new meeting
Create todo list
Creates a new todo list in the selected project
Create project
Creates a new project
What is Fluent Support?
Fluent Support is a WordPress support ticket management system that allows businesses to manage support agents, customers, and tickets.
Similar apps
What is Workstack?
Workstack is an online project management tool. You can plan projects, schedule meetings, and track budgets across projects.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
