Integrate Fluent Support with Wrike

Send information between Fluent Support and Wrike automatically, without writing any code, using Zoho Flow.

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Generate a task within your Wrike for fresh tickets initiated in Fluent Support

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in Wrike for new tickets created in Fluent Support.

How it works
  1. The flow triggers when a new ticket is created in Fluent Support.
  2. Zoho Flow creates a new task under the selected folder or project in Wrike.
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Generate a task within your Wrike for fresh tickets initiated in Fluent Support

Fluent Support + Wrike

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Supported triggers and actions

Integrate Fluent Support and Wrike using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket closed

Triggers when an existing ticket is closed

Ticket agent changed

Triggers when a ticket agent is changed

Ticket reopened

Triggers when a ticket is reopened

Tickets moved

Triggers when tickets are moved

Ticket created

Triggers when a new ticket is created

Folder or project event occurred

Triggers when an event has occurred in a folder or a project

Task created

Triggers when a new task is created

Comment added for folder or project

Triggers when a new comment is added for a folder or project

Project status updated

Triggers when the status of a project is updated

Attachment added

Triggers when an attachment is added and extracts the attachment URL

Comment added for task

Triggers when a new comment is added for a task

Task status updated

Triggers when the status of a task is updated

Task event occurred

Triggers when an event has occurred in a task

Folder or project created

Triggers when a new folder or project is created

All Actions - Actions are the automated tasks

Create customer

Creates a new customer

Create ticket

Creates a new ticket

Fetch customer

Fetches the details of an existing customer

Fetch agent

Fetches the details of an existing agent

Fetch ticket

Fetches the details of an existing ticket

Fetch user

Fetches the details of an existing user

Create task

Creates a new task under the selected folder or project

Create time log entry

Creates a new time log entry for the specified task

Create folder

Creates a new folder under the selected parent folder

Create project

Creates a new project under the selected folder

Add comment to task

Adds a comment to the specified task

Add comment to folder or project

Adds a comment to the selected folder or project

Update project

Updates the details of an existing project

Update task

Updates the details of an existing task

Fetch task

Fetches the details of an existing task

Fetch folder or project

Fetches the details of an existing folder or project

What is Fluent Support?

Fluent Support is a WordPress support ticket management system that allows businesses to manage support agents, customers, and tickets.

What is Wrike?

Wrike is a project management tool where you can plan and organize your projects, tasks, and folders. You can customize your dashboard, synchronize tasks and milestones with calendar, and be up to date with the live activity stream.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

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