Integrate Fluent Support with Wrike
Send information between Fluent Support and Wrike automatically, without writing any code, using Zoho Flow.
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Generate a task within your Wrike for fresh tickets initiated in Fluent Support
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in Wrike for new tickets created in Fluent Support.
How it works
- The flow triggers when a new ticket is created in Fluent Support.
- Zoho Flow creates a new task under the selected folder or project in Wrike.
Generate a task within your Wrike for fresh tickets initiated in Fluent Support
Fluent Support + Wrike
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Supported triggers and actions
Integrate Fluent Support and Wrike using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket closed
Triggers when an existing ticket is closed
Ticket agent changed
Triggers when a ticket agent is changed
Ticket reopened
Triggers when a ticket is reopened
Tickets moved
Triggers when tickets are moved
Ticket created
Triggers when a new ticket is created
Folder or project event occurred
Triggers when an event has occurred in a folder or a project
Task created
Triggers when a new task is created
Comment added for folder or project
Triggers when a new comment is added for a folder or project
Project status updated
Triggers when the status of a project is updated
Attachment added
Triggers when an attachment is added and extracts the attachment URL
Comment added for task
Triggers when a new comment is added for a task
Task status updated
Triggers when the status of a task is updated
Task event occurred
Triggers when an event has occurred in a task
Folder or project created
Triggers when a new folder or project is created
All Actions - Actions are the automated tasks
Create customer
Creates a new customer
Create ticket
Creates a new ticket
Fetch customer
Fetches the details of an existing customer
Fetch agent
Fetches the details of an existing agent
Fetch ticket
Fetches the details of an existing ticket
Fetch user
Fetches the details of an existing user
Create task
Creates a new task under the selected folder or project
Create time log entry
Creates a new time log entry for the specified task
Create folder
Creates a new folder under the selected parent folder
Create project
Creates a new project under the selected folder
Add comment to task
Adds a comment to the specified task
Add comment to folder or project
Adds a comment to the selected folder or project
Update project
Updates the details of an existing project
Update task
Updates the details of an existing task
Fetch task
Fetches the details of an existing task
Fetch folder or project
Fetches the details of an existing folder or project
What is Fluent Support?
Fluent Support is a WordPress support ticket management system that allows businesses to manage support agents, customers, and tickets.
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What is Wrike?
Wrike is a project management tool where you can plan and organize your projects, tasks, and folders. You can customize your dashboard, synchronize tasks and milestones with calendar, and be up to date with the live activity stream.
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Logic
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Custom functions
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Technical Engineer, Master Liveaboards
