Integrate Fluent Support with Yodiz

Send information between Fluent Support and Yodiz automatically, without writing any code, using Zoho Flow.

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Generate a task within your Yodiz for fresh tickets initiated in Fluent Support

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Yodiz for newly generated tickets in Fluent Support.

How it works
  1. The flow triggers when a new ticket is created in Fluent Support.
  2. Zoho Flow creates a new task in the selected user story in Yodiz.
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Generate a task within your Yodiz for fresh tickets initiated in Fluent Support

Fluent Support + Yodiz

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Supported triggers and actions

Integrate Fluent Support and Yodiz using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket closed

Triggers when an existing ticket is closed

Ticket agent changed

Triggers when a ticket agent is changed

Ticket reopened

Triggers when a ticket is reopened

Tickets moved

Triggers when tickets are moved

Ticket created

Triggers when a new ticket is created

Task created

Triggers when a new task is created in a user story

User story created

Triggers when a new user story is created

Epic created

Triggers when a new epic is created

Issue created

Triggers when a new issue is created

All Actions - Actions are the automated tasks

Create customer

Creates a new customer

Create ticket

Creates a new ticket

Fetch customer

Fetches the details of an existing customer

Fetch agent

Fetches the details of an existing agent

Fetch ticket

Fetches the details of an existing ticket

Create task

Creates a new task in the selected user story

Update user story

Updates the details of an existing user story

Create issue

Creates a new issue

Create epic

Creates a new epic

Update issue

Updates the details of an existing issue

Create user story

Creates a new user story

Update epic

Updates the details of an existing epic

Update task

Updates the details of an existing task

What is Fluent Support?

Fluent Support is a WordPress support ticket management system that allows businesses to manage support agents, customers, and tickets.

What is Yodiz?

Yodiz is a web-based agile project management application for scaling agile and DevOps. It supports product backlog management, kanban, scrum management, bug tracking, team discussions, and software configuration management integrations.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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CEO, OpIndia

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

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Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

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Technical Engineer, Master Liveaboards

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