Integrate FormTitan with Deskpro

Send information between FormTitan and Deskpro automatically, without writing any code, using Zoho Flow.

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Generate a ticket in Deskpro when a form is submitted in FormTitan

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will generate a new ticket in Deskpro in response to each new form submission in FormTitan.

How it works
  1. The flow triggers when a new form submission is received in FormTitan.
  2. Zoho Flow creates a new ticket in Deskpro.
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Generate a ticket in Deskpro when a form is submitted in FormTitan

FormTitan + Deskpro

Build your own integrations between FormTitan and Deskpro

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Supported triggers and actions

Integrate FormTitan and Deskpro using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form submission received

Triggers when a new form submission is received

Organization created

Triggers when a new organization is created

Ticket response received

Triggers when a new response is received for a ticket

Ticket created

Triggers when a new ticket is created

Person added

Triggers when a new person is added

Ticket updated

Triggers when any detail of a ticket is updated

All Actions - Actions are the automated tasks

Fetch form

Fetches the details of an existing form using ID

Add person

Adds a new person

Create ticket

Creates a new ticket

Add note to ticket

Adds a note or message to the selected ticket

Create organization

Creates a new organization

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket by its ID

Fetch organization

Fetches the details of an existing organization

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

What is FormTitan?

FormTitan is a comprehensive platform for CRM applications that lets you build portals, progressive and dynamic forms, schedulers, dashboards, and more.

Forms

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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Technical Engineer, Master Liveaboards

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