Integrate Freshchat with Usedesk
Send information between Freshchat and Usedesk automatically, without writing any code, using Zoho Flow.
Build your own integrations between Freshchat and Usedesk
Connect Freshchat and Usedesk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshchat and Usedesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Client added
Triggers when a new client is added
All Actions - Actions are the automated tasks
Create conversation
Creates a new conversation
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Fetch agent
Fetches the details of an existing agent by ID
Fetch contact
Fetches the details of an existing contact
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
Create ticket
Creates a new ticket
Add comment
Adds a comment to the specified ticket
Create agent
Creates a new agent
Send chat message
Sends a chat message to the specified client
Create client
Creates a new client
Update client
Updates the details of an existing client
Update ticket
Updates the details of an existing ticket
Update agent
Updates the details of an existing agent
Fetch client
Fetches the details of an existing client using client ID
Fetch agent by email address
Fetches the details of an existing agent using email address
Fetch agent by ID
Fetches the details of an existing agent using agent ID
Fetch ticket
Fetches the details of an existing ticket using ticket ID
What is Freshchat?
Freshchat is a messaging platform that helps businesses communicate with customers and leads through various channels, manage conversations, and more.
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
Similar apps
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