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Integrate Freshdesk with Aero Workflow
Send information between Freshdesk and Aero Workflow automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Add new tasks to your Aero Workflow for new tickets generated in Freshdesk
Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your Aero Workflow for new tickets generated in Freshdesk.
How it works
- The flow triggers when a new ticket is created in Freshdesk.
- Zoho Flow creates a new task in Aero Workflow.
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Add new tasks to your Aero Workflow for new tickets generated in Freshdesk
Freshdesk + Aero Workflow
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Build your own integrations between Freshdesk and Aero Workflow
Connect Freshdesk and Aero Workflow with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and Aero Workflow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Ticket note added
Triggers when a note is added to the selected ticket
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Ticket created
Triggers when a new ticket is created
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Contact updated
Triggers when the details of an existing contact are updated
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Ticket updated
Triggers when the details of an existing ticket are updated
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Contact created
Triggers when a new contact is created
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Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
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Create contact
Creates a new contact
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Create ticket
Creates a new ticket
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Create forum
Creates a new forum in the selected category
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Create group
Creates a new group
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Create company
Creates a new company
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Add notes to ticket
Adds private or public notes to the selected ticket
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Create forum category
Creates a new forum category
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Update contact
Updates the details of an existing contact
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Update ticket
Updates the details of an existing ticket
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Update company
Updates the details of an existing company
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Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
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Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
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Fetch ticket priority
Fetches the priority details of a specific ticket by label
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Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
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Fetch group by ID
Fetches the details of an existing group by ID
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Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
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Fetch company by ID
Fetches the details of an existing company by ID
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Fetch ticket status
Fetches the status of a specific ticket by label
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Fetch ticket status by ID
Fetches the status of a specific ticket by ID
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Fetch contact by ID
Fetches the details of an existing contact by ID
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Fetch company
Fetches the details of an existing company by domain
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Fetch agent by ID
Fetches the details of an existing agent by ID
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Fetch ticket by ID
Fetches the details of an existing ticket by ID
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Create email
Creates a new email
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Create appointment
Creates a new appointment
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Create company
Creates a new company
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Create task
Creates a new task
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Create contact
Creates a new contact
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Fetch contact
Fetches details of an existing contact by ID
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
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What is Aero Workflow?
Aero Workflow is an accounting workflow management platform. You can create task templates, schedule tasks, and track work and time effectively.
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