![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Integrate Freshdesk with Aha!
Send information between Freshdesk and Aha! automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Create a task in Aha! for new tickets created in Freshdesk
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Aha! for new tickets generated in Freshdesk.
How it works
- The flow triggers when a new ticket is created in Freshdesk.
- Zoho Flow creates a new task in Aha!.
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Create a task in Aha! for new tickets created in Freshdesk
Freshdesk + Aha!
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Freshdesk and Aha!
Connect Freshdesk and Aha! with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and Aha! using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Contact created
Triggers when a new contact is created
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket updated
Triggers when the details of an existing ticket are updated
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Contact updated
Triggers when the details of an existing contact are updated
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket note added
Triggers when a note is added to the selected ticket
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Idea updated
Triggers when the details of an existing idea is updated
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Page created
Triggers when a new page is created
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Feature created
Triggers when a new feature is created
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Product created
Triggers when a new product is added
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Goal created
Triggers when a new goal is created
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Idea created
Triggers when a new idea is created
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Idea status changed
Triggers when an idea status is changed
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Task created
Triggers when a new task is created
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
User created
Triggers when a new user is added
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Create company
Creates a new company
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Create forum category
Creates a new forum category
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Add notes to ticket
Adds private or public notes to the selected ticket
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Create forum
Creates a new forum in the selected category
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Create contact
Creates a new contact
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Create group
Creates a new group
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Create ticket
Creates a new ticket
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Update contact
Updates the details of an existing contact
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Update company
Updates the details of an existing company
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket by ID
Fetches the details of an existing ticket by ID
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket priority
Fetches the priority details of a specific ticket by label
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch contact by ID
Fetches the details of an existing contact by ID
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch group by ID
Fetches the details of an existing group by ID
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch company
Fetches the details of an existing company by domain
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch agent by ID
Fetches the details of an existing agent by ID
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket status
Fetches the status of a specific ticket by label
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch company by ID
Fetches the details of an existing company by ID
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Create idea
Creates a new idea in the selected product
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Create goal
Creates a new goal in the selected product
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Create feature
Creates a new feature in the selected release
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Create task
Creates a new task
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Create product
Creates a new product
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Add user
Adds a new user
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Fetch user
Fetches the details of an existing user by email
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Fetch feature
Fetches the details of an existing feature by name
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Fetch product
Fetches the details of an existing product by its unique ID
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Fetch idea
Fetches the details of an existing idea using ID or name
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is Aha!?
Aha! is a project management tool that helps you track releases and ideas. You can set goals, build roadmaps, and consolidate information into a knowledge base.
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