

Integrate Freshdesk with Favro
Send information between Freshdesk and Favro automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Create a task in Favro for new tickets created in Freshdesk
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Favro for new tickets created in Freshdesk.
How it works
- The flow triggers when a new ticket is created in Freshdesk.
- Zoho Flow creates a new task in a card in Favro.


Create a task in Favro for new tickets created in Freshdesk
Freshdesk + Favro

Build your own integrations between Freshdesk and Favro
Connect Freshdesk and Favro with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and Favro using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket note added
Triggers when a note is added to the selected ticket

Ticket created
Triggers when a new ticket is created

Contact updated
Triggers when the details of an existing contact are updated

Ticket updated
Triggers when the details of an existing ticket are updated

Contact created
Triggers when a new contact is created

Card committed
Triggers when a card is committed to another widget

Card updated
Triggers when any field (except comments) of a card is changed

Card created
Triggers when a card is created

Task created
Triggers when a new task is created in a card

Card moved
Triggers when a card is moved on a widget
All Actions - Actions are the automated tasks

Create contact
Creates a new contact

Create ticket
Creates a new ticket

Create forum
Creates a new forum in the selected category

Create group
Creates a new group

Create company
Creates a new company

Add notes to ticket
Adds private or public notes to the selected ticket

Create forum category
Creates a new forum category

Update contact
Updates the details of an existing contact

Update ticket
Updates the details of an existing ticket

Update company
Updates the details of an existing company

Fetch ticket
Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID

Fetch ticket priority
Fetches the priority details of a specific ticket by label

Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch group by ID
Fetches the details of an existing group by ID

Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch company by ID
Fetches the details of an existing company by ID

Fetch ticket status
Fetches the status of a specific ticket by label

Fetch ticket status by ID
Fetches the status of a specific ticket by ID

Fetch contact by ID
Fetches the details of an existing contact by ID

Fetch company
Fetches the details of an existing company by domain

Fetch agent by ID
Fetches the details of an existing agent by ID

Fetch ticket by ID
Fetches the details of an existing ticket by ID

Create task
Creates a new task in a card

Create card
Creates a new card

Create task list
Create a new task list in card
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is Favro?
Favro is a planning and collaboration app for organizational flow. It provides multiple views on planning with Kanban flows, spreadsheet-style, work scheduled on a timeline and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >