Integrate Freshdesk with Freedcamp

Send information between Freshdesk and Freedcamp automatically, without writing any code, using Zoho Flow.

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Create a task in Freedcamp for new tickets created in Freshdesk

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will generate a task within your Freedcamp for fresh tickets initiated in Freshdesk.

How it works
  1. The flow triggers when a new ticket is created in Freshdesk.
  2. Zoho Flow creates a new task in the selected task list in Freedcamp.
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Create a task in Freedcamp for new tickets created in Freshdesk

Freshdesk + Freedcamp

Build your own integrations between Freshdesk and Freedcamp

Connect Freshdesk and Freedcamp with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and Freedcamp using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when the details of an existing ticket are updated

Contact created

Triggers when a new contact is created

Contact updated

Triggers when the details of an existing contact are updated

Ticket created

Triggers when a new ticket is created

Ticket note added

Triggers when a note is added to the selected ticket

New task

Triggers when a new task is created

All Actions - Actions are the automated tasks

Create forum

Creates a new forum in the selected category

Create group

Creates a new group

Create contact

Creates a new contact

Create forum category

Creates a new forum category

Create ticket

Creates a new ticket

Create company

Creates a new company

Add notes to ticket

Adds private or public notes to the selected ticket

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch group by ID

Fetches the details of an existing group by ID

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch company by ID

Fetches the details of an existing company by ID

Fetch company

Fetches the details of an existing company by domain

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Create task

Creates a new task in the selected task list

Create project

Creates a new project

Add comment

Adds a comment for the selected task

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is Freedcamp?

Freedcamp is a project management tool that lets you plan with calendars, set goals with tasks, and track ideas and discussions at one place.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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