![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
![](https://flow-public.nimbuspop.com/flow-apps/mailify.png)
Integrate Freshdesk with Mailify
Send information between Freshdesk and Mailify automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
![](https://flow-public.nimbuspop.com/flow-apps/mailify.png)
Generate a new contact in Mailify each time a new contact is created in Freshdesk
Ensure effective engagement by marketing and sales with up-to-date contact information across platforms. This flow will add a new contact in Mailify whenever a new contact is added in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow adds a new recipient in the specified campaign in Mailify.
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
![](https://flow-public.nimbuspop.com/flow-apps/mailify.png)
Generate a new contact in Mailify each time a new contact is created in Freshdesk
Freshdesk + Mailify
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Freshdesk and Mailify
Connect Freshdesk and Mailify with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and Mailify using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Contact created
Triggers when a new contact is created
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket updated
Triggers when the details of an existing ticket are updated
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Contact updated
Triggers when the details of an existing contact are updated
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket note added
Triggers when a note is added to the selected ticket
![](https://flow-public.nimbuspop.com/flow-apps/mailify.png)
Email delivered
Triggers when an email is delivered to a recipient
![](https://flow-public.nimbuspop.com/flow-apps/mailify.png)
Email unsubscribed
Triggers when an existing subscriber unsubscribes from your campaign list
![](https://flow-public.nimbuspop.com/flow-apps/mailify.png)
Email opened
Triggers when a recipient opens an email
![](https://flow-public.nimbuspop.com/flow-apps/mailify.png)
Contact created
Triggers when a new contact is created
![](https://flow-public.nimbuspop.com/flow-apps/mailify.png)
Email soft bounced
Triggers when an email is bounced (soft)
![](https://flow-public.nimbuspop.com/flow-apps/mailify.png)
List created
Triggers when a new list is added
![](https://flow-public.nimbuspop.com/flow-apps/mailify.png)
Email hard bounced
Triggers when an email is bounced (hard)
![](https://flow-public.nimbuspop.com/flow-apps/mailify.png)
Email link clicked
Triggers when a recipient clicks a pre-specified link in your campaign
![](https://flow-public.nimbuspop.com/flow-apps/mailify.png)
Email reported
Triggers when a recipient reports an email from your campaign
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Create company
Creates a new company
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Create forum category
Creates a new forum category
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Add notes to ticket
Adds private or public notes to the selected ticket
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Create forum
Creates a new forum in the selected category
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Create contact
Creates a new contact
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Create group
Creates a new group
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Create ticket
Creates a new ticket
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Update contact
Updates the details of an existing contact
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Update company
Updates the details of an existing company
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket by ID
Fetches the details of an existing ticket by ID
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket priority
Fetches the priority details of a specific ticket by label
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch contact by ID
Fetches the details of an existing contact by ID
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch group by ID
Fetches the details of an existing group by ID
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch company
Fetches the details of an existing company by domain
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch agent by ID
Fetches the details of an existing agent by ID
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket status
Fetches the status of a specific ticket by label
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
![](https://flow-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch company by ID
Fetches the details of an existing company by ID
![](https://flow-public.nimbuspop.com/flow-apps/mailify.png)
Create list
Creates a new list
![](https://flow-public.nimbuspop.com/flow-apps/mailify.png)
Add recipient
Adds a new recipient in the specified campaign
![](https://flow-public.nimbuspop.com/flow-apps/mailify.png)
Create contact
Creates a new contact
![](https://flow-public.nimbuspop.com/flow-apps/mailify.png)
Fetch contact
Fetches the details of a contact using email address or phone number
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is Mailify?
Mailify is an email and SMS marketing automation solution designed for individuals and SMEs. It provides features such as AB testing, chatbot for web pages, autoresponders, contact management, and more.
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