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Integrate Freshdesk with Productive
Send information between Freshdesk and Productive automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Generate a task within your Productive for fresh tickets initiated in Freshdesk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Productive for fresh tickets initiated in Freshdesk.
How it works
- The flow triggers when a new ticket is created in Freshdesk.
- Zoho Flow creates a new task in Productive.
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Generate a task within your Productive for fresh tickets initiated in Freshdesk
Freshdesk + Productive
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Build your own integrations between Freshdesk and Productive
Connect Freshdesk and Productive with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and Productive using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Ticket note added
Triggers when a note is added to the selected ticket
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Ticket created
Triggers when a new ticket is created
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Contact updated
Triggers when the details of an existing contact are updated
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Ticket updated
Triggers when the details of an existing ticket are updated
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Contact created
Triggers when a new contact is created
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Booking created
Triggers when a new booking is created
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Deal created
Triggers when a new deal is created
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Contact created
Triggers when a new contact is added
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Task created
Triggers when a new task is created
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Contract created
Triggers when a new contract is created
All Actions - Actions are the automated tasks
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Create contact
Creates a new contact
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Create ticket
Creates a new ticket
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Create forum
Creates a new forum in the selected category
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Create group
Creates a new group
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Create company
Creates a new company
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Add notes to ticket
Adds private or public notes to the selected ticket
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Create forum category
Creates a new forum category
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Update contact
Updates the details of an existing contact
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Update ticket
Updates the details of an existing ticket
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Update company
Updates the details of an existing company
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Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
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Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
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Fetch ticket priority
Fetches the priority details of a specific ticket by label
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Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
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Fetch group by ID
Fetches the details of an existing group by ID
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Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
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Fetch company by ID
Fetches the details of an existing company by ID
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Fetch ticket status
Fetches the status of a specific ticket by label
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Fetch ticket status by ID
Fetches the status of a specific ticket by ID
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Fetch contact by ID
Fetches the details of an existing contact by ID
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Fetch company
Fetches the details of an existing company by domain
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Fetch agent by ID
Fetches the details of an existing agent by ID
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Fetch ticket by ID
Fetches the details of an existing ticket by ID
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Create contract
Creates a new contract
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Create booking
Creates a new booking
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Create task
Creates a new task
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Create deal
Creates a new deal
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Create project
Creates a new project
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Create contact
Creates a new contact
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Update project
Updates the details of an existing project
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Update task
Updates the details of an existing task
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Update contract
Updates the details of an existing contract
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Update deal
Updates the details of an existing deal
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Update booking
Updates the details of an existing booking
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Update contact
Updates the details of an existing contact
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Fetch contact
Fetches the details of an existing contact using ID
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Fetch contract
Fetches the details of an existing contract using ID
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Fetch company
Fetches the details of an existing company using name
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Fetch project
Fetches the details of an existing project using project ID
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Fetch people
Fetches the details of the specified people
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Fetch deal
Fetches the details of an existing deal using ID
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Fetch booking
Fetches the details of an existing booking using ID
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Fetch task
Fetches the details of an existing task using task ID
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is Productive?
Productive is a project management tool that includes everything you need to run a profitable agency
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