

Integrate Freshdesk with ProWorkflow
Send information between Freshdesk and ProWorkflow automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Generate a new contact in ProWorkflow each time a new contact is created in Freshdesk
Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow will add a new contact in ProWorkflow whenever a new contact is added in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow creates a new contact in ProWorkflow.


Generate a new contact in ProWorkflow each time a new contact is created in Freshdesk
Freshdesk + ProWorkflow

Build your own integrations between Freshdesk and ProWorkflow
Connect Freshdesk and ProWorkflow with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and ProWorkflow using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket note added
Triggers when a note is added to the selected ticket

Ticket created
Triggers when a new ticket is created

Contact updated
Triggers when the details of an existing contact are updated

Ticket updated
Triggers when the details of an existing ticket are updated

Contact created
Triggers when a new contact is created

Company created
Triggers when a new company is added

Invoice created
Triggers when a new invoice is added

Contact created
Triggers when a new contact is added

Invoice updated
Triggers when the details of an existing invoice are edited

Task updated
Triggers when the details of an existing task are updated

Project created
Triggers when a new project is added

Message created
Triggers when a new message is added

Quote created
Triggers when a new quote is added

Task created
Triggers when a new task is added
All Actions - Actions are the automated tasks

Create contact
Creates a new contact

Create ticket
Creates a new ticket

Create forum
Creates a new forum in the selected category

Create group
Creates a new group

Create company
Creates a new company

Add notes to ticket
Adds private or public notes to the selected ticket

Create forum category
Creates a new forum category

Update contact
Updates the details of an existing contact

Update ticket
Updates the details of an existing ticket

Update company
Updates the details of an existing company

Fetch ticket
Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID

Fetch ticket priority
Fetches the priority details of a specific ticket by label

Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch group by ID
Fetches the details of an existing group by ID

Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch company by ID
Fetches the details of an existing company by ID

Fetch ticket status
Fetches the status of a specific ticket by label

Fetch ticket status by ID
Fetches the status of a specific ticket by ID

Fetch contact by ID
Fetches the details of an existing contact by ID

Fetch company
Fetches the details of an existing company by domain

Fetch agent by ID
Fetches the details of an existing agent by ID

Fetch ticket by ID
Fetches the details of an existing ticket by ID

Add invoice
Creates a new invoice

Add expense
Creates a new expense

Add contact
Creates a new contact

Add company
Creates a new company

Add project
Creates a new project

Find invoice
Fetches the details of an existing invoice

Find project
Fetches the details of an existing project

Find company
Fetches the details of an existing company by name or email address

Find contact
Fetches the details of an existing contact using username or email address
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is ProWorkflow?
ProWorkflow is a cloud-based task and workflow management application that helps you assign tasks, track time, schedule projects, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >