Integrate Freshdesk with Toky

Send information between Freshdesk and Toky automatically, without writing any code, using Zoho Flow.

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Add a new contact in Toky whenever a new contact is added in Freshdesk

Having precise contact details empowers your sales team to deliver timely communications to users. This flow will generate a new contact in Toky each time a new contact is created in Freshdesk.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow creates a new contact in Toky phone directory in Toky.
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Add a new contact in Toky whenever a new contact is added in Freshdesk

Freshdesk + Toky

Build your own integrations between Freshdesk and Toky

Connect Freshdesk and Toky with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and Toky using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket note added

Triggers when a note is added to the selected ticket

Ticket created

Triggers when a new ticket is created

Contact updated

Triggers when the details of an existing contact are updated

Ticket updated

Triggers when the details of an existing ticket are updated

Contact created

Triggers when a new contact is created

New voicemail

Trigger when there is a new voicemail in Toky.

Call made or received

Trigger when there is an inbound or outbound call in Toky

All Actions - Actions are the automated tasks

Create contact

Creates a new contact

Create ticket

Creates a new ticket

Create forum

Creates a new forum in the selected category

Create group

Creates a new group

Create company

Creates a new company

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum category

Creates a new forum category

Update contact

Updates the details of an existing contact

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch group by ID

Fetches the details of an existing group by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch company by ID

Fetches the details of an existing company by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch company

Fetches the details of an existing company by domain

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Create contact

Creates a new contact in Toky phone directory

Fetch voicemail

Fetches the details of a voicemail recording URL based on voicemail ID

Find contact

Finds an existing contact in Toky by phone number

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is Toky?

Toky is a full-featured business phone system that allows customers and teams to communicate seamlessly using the internet.

Phone/SMS

Build comprehensive workflows using

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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