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Integrate Freshdesk with Zoho Campaigns
Send information between Freshdesk and Zoho Campaigns automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Generate a new contact in Zoho Campaigns each time a new contact is created in Freshdesk
Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow will add a new contact in Zoho Campaigns whenever a new contact is added in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow adds a contact to an existing list. Updates the details of the contact if it already exists. in Zoho Campaigns.
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Generate a new contact in Zoho Campaigns each time a new contact is created in Freshdesk
Freshdesk + Zoho Campaigns
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Build your own integrations between Freshdesk and Zoho Campaigns
Connect Freshdesk and Zoho Campaigns with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and Zoho Campaigns using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Ticket note added
Triggers when a note is added to the selected ticket
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Ticket created
Triggers when a new ticket is created
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Contact updated
Triggers when the details of an existing contact are updated
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Ticket updated
Triggers when the details of an existing ticket are updated
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Contact created
Triggers when a new contact is created
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Campaign sent
Triggers when a campaign is successfully sent
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Campaign created
Triggers when a new campaign is created
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Campaign failed
Triggers when a campaign is paused, stopped, or cancelled
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Contact unsubscribed from list
Triggers when a contact is unsubscribed from the selected list
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Subscriber added to list
Triggers when a subscriber is added to the selected list
All Actions - Actions are the automated tasks
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Create contact
Creates a new contact
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Create ticket
Creates a new ticket
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Create forum
Creates a new forum in the selected category
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Create group
Creates a new group
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Create company
Creates a new company
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Add notes to ticket
Adds private or public notes to the selected ticket
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Create forum category
Creates a new forum category
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Update contact
Updates the details of an existing contact
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Update ticket
Updates the details of an existing ticket
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Update company
Updates the details of an existing company
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Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
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Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
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Fetch ticket priority
Fetches the priority details of a specific ticket by label
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Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
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Fetch group by ID
Fetches the details of an existing group by ID
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Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
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Fetch company by ID
Fetches the details of an existing company by ID
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Fetch ticket status
Fetches the status of a specific ticket by label
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Fetch ticket status by ID
Fetches the status of a specific ticket by ID
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Fetch contact by ID
Fetches the details of an existing contact by ID
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Fetch company
Fetches the details of an existing company by domain
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Fetch agent by ID
Fetches the details of an existing agent by ID
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Fetch ticket by ID
Fetches the details of an existing ticket by ID
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Add or update contact
Adds a contact to an existing list. Updates the details of the contact if it already exists.
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Clone campaign
Creates a copy of an existing campaign
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Add contact to list
Adds a new contact to the specified list
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Create tag
Creates a new tag
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Create list
Creates a list with the specified emails
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Add contact to workflow
Adds a contact to the selected workflow
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Tag contact
Tags the specified contact
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Send campaign
Sends the selected campaign
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Associate list to campaign
Associates an existing list to the selected campaign
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Move contact to do-not-mail list
Moves the specified contact to the do-not-mail list
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Untag contact
Untags the specified contact
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Update list
Updates the details of an existing list
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Fetch contact
Fetches the details of an existing contact
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Fetch campaign report
Fetches the report for the specified campaign
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Fetch contact from list
Fetches the details of a contact by email address
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Unsubscribe contact
Removes the specified contact from an existing list
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is Zoho Campaigns?
Zoho Campaigns helps you create and send personalized email campaigns. With features like predefined templates, autoresponders, intuitive editor, and reports, you can better engage your customers.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >