Integrate Freshservice with Notion

Send information between Freshservice and Notion automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Freshservice and Notion using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Updated problem

Triggers when any detail of a problem is updated

Release created

Triggers when a new release is created

Updated release

Triggers when any detail of a release is updated

Problem created

Triggers when a new problem is created

Updated ticket

Triggers when any detail of a ticket is updated

Ticket created

Triggers when a new ticket is created

Change created

Triggers when a new change is created

Asset updated

Triggers when the details of an asset is updated

Change updated

Triggers when any detail of a change is updated

Asset created

Triggers when a new asset is created

Item updated

Triggers when the details of an existing item is updated in the selected database

Item created

Triggers when a new item is created in the selected database

All Actions - Actions are the automated tasks

Create problem

Creates a new problem

Create requester

Creates a new requester

Create ticket note

Creates a new ticket note

Create reply conversation

Creates a new reply conversation for the ticket

Create ticket

Creates a new ticket

Create asset

Creates a new asset

Create change

Creates a new change

Create department

Creates a new department

Create release

Creates a new release

Create contract

Creates a new contract

Add device to software

Adds a new device to the specified software

Update problem

Updates the details of an existing problem

Update ticket

Updates the details of an existing ticket

Update asset

Updates the details of an existing asset

Fetch requester

Fetches the details of an existing requester by email or ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch department

Fetches the details of an existing department by its name or ID

Fetch asset

Fetches the details of an existing asset by either its name or ID

Fetch agent

Fetches the details of an existing agent by email or ID

Fetch ticket

Fetches the details of a ticket by its subject and the requester's ID/email address

Fetch asset attribute

Fetches the details of an asset type's attribute (product or vendor) by its name

Create item

Creates a new item in the selected database

Update item

Updates the details of an existing database item

Fetch drop-down ID

Fetches the values of an existing drop-down by name

Fetch item

Fetches the details of an existing database item

What is Freshservice?

Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.

Server Monitoring

What is Notion?

Notion is an all-in-one workspace that provides features such as notes, databases, kanban boards, and reminders. It allows users to create their own systems for knowledge management, data management, project management, and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

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CEO, Fabricroot

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