![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Integrate Groove with Aha!
Send information between Groove and Aha! automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Create action items in your Aha! for newly generated tickets in Groove
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in Aha! for new tickets created in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in Aha!.
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Create action items in your Aha! for newly generated tickets in Groove
Groove + Aha!
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Groove and Aha!
Connect Groove and Aha! with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Groove and Aha! using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Ticket tagged
Triggers when a ticket is tagged
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Ticket deleted
Triggers when a ticket is deleted from trash
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Ticket priority changed
Triggers when a ticket's priority is changed
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Ticket opened
Triggers when a ticket is opened
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Ticket closed
Triggers when a ticket is closed
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Customer replied
Triggers when a customer replies to a ticket
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Customer added
Triggers when a customer is added
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Ticket assigned
Triggers when a ticket is assigned
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Agent replied
Triggers when an agent replies to a ticket
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Note added
Triggers when a note is added to a ticket
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Idea updated
Triggers when the details of an existing idea is updated
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Page created
Triggers when a new page is created
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Feature created
Triggers when a new feature is created
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Product created
Triggers when a new product is added
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Goal created
Triggers when a new goal is created
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Idea created
Triggers when a new idea is created
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Idea status changed
Triggers when an idea status is changed
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Task created
Triggers when a new task is created
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
User created
Triggers when a new user is added
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Create new ticket
Starts a new ticket for your customer
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Add note
Adds a private note to an existing ticket
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Reopen ticket
Changes the state of a ticket to Opened
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Assign agent to ticket
Assigns an agent to a ticket
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Close ticket
Changes the state of a ticket to Closed
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Change ticket state
Changes the state of a ticket
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Find customer
Fetches customer profile details using email address
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Create idea
Creates a new idea in the selected product
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Create goal
Creates a new goal in the selected product
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Create feature
Creates a new feature in the selected release
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Create task
Creates a new task
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Create product
Creates a new product
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Add user
Adds a new user
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Fetch user
Fetches the details of an existing user by email
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Fetch feature
Fetches the details of an existing feature by name
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Fetch product
Fetches the details of an existing product by its unique ID
![](https://flow-public.nimbuspop.com/flow-apps/aha_.png)
Fetch idea
Fetches the details of an existing idea using ID or name
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
What is Aha!?
Aha! is a project management tool that helps you track releases and ideas. You can set goals, build roadmaps, and consolidate information into a knowledge base.
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