

Integrate Groove with Insightly
Send information between Groove and Insightly automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Create action items in your Insightly for newly generated tickets in Groove
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in Insightly for new tickets created in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in Insightly.


Create action items in your Insightly for newly generated tickets in Groove
Groove + Insightly

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Supported triggers and actions
Integrate Groove and Insightly using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket tagged
Triggers when a ticket is tagged

Ticket deleted
Triggers when a ticket is deleted from trash

Ticket priority changed
Triggers when a ticket's priority is changed

Ticket opened
Triggers when a ticket is opened

Ticket closed
Triggers when a ticket is closed

Ticket created
Triggers when a new ticket is created

Customer replied
Triggers when a customer replies to a ticket

Customer added
Triggers when a customer is added

Ticket assigned
Triggers when a ticket is assigned

Agent replied
Triggers when an agent replies to a ticket

Note added
Triggers when a note is added to a ticket

New Contact
Triggers when a new contact is created

New Opportunity
Triggers when a new opportunity is created

New Project
Triggers when a new project is created

New Organization
Triggers when a new organization is created

New Lead
Triggers when a new lead is created

New Task
Triggers when a new task is created
All Actions - Actions are the automated tasks

Create new ticket
Starts a new ticket for your customer

Add note
Adds a private note to an existing ticket

Reopen ticket
Changes the state of a ticket to Opened

Assign agent to ticket
Assigns an agent to a ticket

Close ticket
Changes the state of a ticket to Closed

Change ticket state
Changes the state of a ticket

Find customer
Fetches customer profile details using email address

Create Task
Creates a new task

Create Contact
Creates a new contact

Create Lead
Creates a new lead

Create Project
Creates a new project

Create Opportunity
Creates a new opportunity

Create Organization
Creates a new organization

Create Event
Creates a new event
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
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