Integrate Groove with Tallyfy

Send information between Groove and Tallyfy automatically, without writing any code, using Zoho Flow.

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Create action items in your Tallyfy for newly generated tickets in Groove

Efficiently address customer concerns by promptly creating tasks. This flow will generate a task within your Tallyfy for fresh tickets initiated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Tallyfy.
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Create action items in your Tallyfy for newly generated tickets in Groove

Groove + Tallyfy

Build your own integrations between Groove and Tallyfy

Connect Groove and Tallyfy with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Groove and Tallyfy using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket tagged

Triggers when a ticket is tagged

Ticket deleted

Triggers when a ticket is deleted from trash

Ticket priority changed

Triggers when a ticket's priority is changed

Ticket opened

Triggers when a ticket is opened

Ticket closed

Triggers when a ticket is closed

Ticket created

Triggers when a new ticket is created

Customer replied

Triggers when a customer replies to a ticket

Customer added

Triggers when a customer is added

Ticket assigned

Triggers when a ticket is assigned

Agent replied

Triggers when an agent replies to a ticket

Note added

Triggers when a note is added to a ticket

All Actions - Actions are the automated tasks

Create new ticket

Starts a new ticket for your customer

Add note

Adds a private note to an existing ticket

Reopen ticket

Changes the state of a ticket to Opened

Assign agent to ticket

Assigns an agent to a ticket

Close ticket

Changes the state of a ticket to Closed

Change ticket state

Changes the state of a ticket

Find customer

Fetches customer profile details using email address

Start process

Starts a new process using a template

Create task

Creates a new task

What is Groove?

GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.

Customer Support

What is Tallyfy?

Tallyfy is business process management software. You can define process blueprints, track processes in real-time, and handle process variation without complex flowcharts.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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