![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
![](https://flow-public.nimbuspop.com/flow-apps/tick.png)
Integrate Groove with Tick
Send information between Groove and Tick automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
![](https://flow-public.nimbuspop.com/flow-apps/tick.png)
Create action items in your Tick for newly generated tickets in Groove
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in your Tick for newly generated tickets in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in Tick.
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
![](https://flow-public.nimbuspop.com/flow-apps/tick.png)
Create action items in your Tick for newly generated tickets in Groove
Groove + Tick
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Groove and Tick
Connect Groove and Tick with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Groove and Tick using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Ticket tagged
Triggers when a ticket is tagged
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Ticket deleted
Triggers when a ticket is deleted from trash
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Ticket priority changed
Triggers when a ticket's priority is changed
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Ticket opened
Triggers when a ticket is opened
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Ticket closed
Triggers when a ticket is closed
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Customer replied
Triggers when a customer replies to a ticket
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Customer added
Triggers when a customer is added
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Ticket assigned
Triggers when a ticket is assigned
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Agent replied
Triggers when an agent replies to a ticket
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Note added
Triggers when a note is added to a ticket
![](https://flow-public.nimbuspop.com/flow-apps/tick.png)
New client
Triggers when a new client is added
![](https://flow-public.nimbuspop.com/flow-apps/tick.png)
New time entry
Triggers when a new time entry is created
![](https://flow-public.nimbuspop.com/flow-apps/tick.png)
New project
Triggers when a new project is created
![](https://flow-public.nimbuspop.com/flow-apps/tick.png)
New task
Triggers when a new task is created
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Create new ticket
Starts a new ticket for your customer
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Add note
Adds a private note to an existing ticket
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Reopen ticket
Changes the state of a ticket to Opened
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Assign agent to ticket
Assigns an agent to a ticket
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Close ticket
Changes the state of a ticket to Closed
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Change ticket state
Changes the state of a ticket
![](https://flow-public.nimbuspop.com/flow-apps/groove.png)
Find customer
Fetches customer profile details using email address
![](https://flow-public.nimbuspop.com/flow-apps/tick.png)
Create project
Creates a new project
![](https://flow-public.nimbuspop.com/flow-apps/tick.png)
Add user
Adds a new user
![](https://flow-public.nimbuspop.com/flow-apps/tick.png)
Create time entry
Creates a new time entry
![](https://flow-public.nimbuspop.com/flow-apps/tick.png)
Add client
Adds a new client
![](https://flow-public.nimbuspop.com/flow-apps/tick.png)
Create task
Creates a new task
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
What is Tick?
Tick is time-tracking software that lets you manage projects and budget. You can create recurring projects, bill clients, and track progress with powerful reports.
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