Integrate Groove with WordPress.com
Send information between Groove and WordPress.com automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Groove and WordPress.com using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Note added
Triggers when a note is added to a ticket
Ticket assigned
Triggers when a ticket is assigned
Ticket priority changed
Triggers when a ticket's priority is changed
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Customer added
Triggers when a customer is added
Ticket deleted
Triggers when a ticket is deleted from trash
Category added
Triggers when a new category is added
Taxonomy added
Triggers when a new category, tag, or taxonomy is added
User added
Triggers when a new user is added
Post added
Triggers when a new post is added
Comment added
Triggers when a new comment is added to the specified post
All Actions - Actions are the automated tasks
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Assign agent to ticket
Assigns an agent to a ticket
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Close ticket
Changes the state of a ticket to Closed
Find customer
Fetches customer profile details using email address
Create post
Creates a new post
Edit post
Edits an existing post
Fetch post
Fetches the details of an existing post
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
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What is WordPress.com?
WordPress.com is a content management system with themes and design customizations. Powerful editing and analytics help you create better content for your audiences.
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