

Integrate Jira Service Management with Cequens
Send information between Jira Service Management and Cequens automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate Jira Service Management and Cequens using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Customer request created
Triggers when a new customer request is created
All Actions - Actions are the automated tasks

Create customer request
Creates a new customer request

Create customer
Creates a new customer

Create comment
Creates a new comment

Fetch customer request
Fetches the details of an existing customer request

Send SMS
Sends an SMS message to the specified recipients

Send SMS to group
Sends an SMS message to an existing group
What is Jira Service Management?
The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.
What is Cequens?
Cequens is a communication platform provider in the Middle East and Africa region that provides omni-channel communication APIs to help enterprises communicate with their customer base worldwide.
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