Integrate Jira Service Management with Customer.io

Send information between Jira Service Management and Customer.io automatically, without writing any code, using Zoho Flow.

Build your own integrations between Jira Service Management and Customer.io

Connect Jira Service Management and Customer.io with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Jira Service Management and Customer.io using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Customer request created

Triggers when a new customer request is created

All Actions - Actions are the automated tasks

Create customer request

Creates a new customer request

Create customer

Creates a new customer

Create comment

Creates a new comment

Fetch customer request

Fetches the details of an existing customer request

Create or update customer

Creates a new customer. Updates if the customer already exists.

Create event

Creates a new event

Fetch newsletter metrics

Fetches metrics of the selected newsletter

What is Jira Service Management?

The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.

What is Customer.io?

Customer.io is a marketing automation platform that lets you send drip campaigns and segment triggered emails. You can track conversions, design templates, and perform A/B testing easily.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

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