Integrate Jira Service Management with GatherContent
Send information between Jira Service Management and GatherContent automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Jira Service Management and GatherContent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Customer request created
Triggers when a new customer request is created
Conversation started
Triggers when a new conversation is started
Item structure updated
Triggers when the details of an existing item structure are updated
Comment added in a conversation
Triggers when a new comment is added in a conversation
Comment updated
Triggers when the details of an existing comment are updated
Workflow status created
Triggers when a new workflow status is created
Shareable link generated
Triggers when a shareable link is generated for an item in a project
Assign user to item
Triggers when a new user is assigned to an item
Conversation resolved
Triggers when a conversation is resolved
Item created
Triggers when a new item is created
Item overdue
Triggers when an item in the project goes past a scheduled date for workflow status
Template created or updated
Triggers when a template is created or updated
Workflow status updated
Triggers when the details of an existing workflow status are updated
Item status updated
Triggers when the status of an existing item are updated
All Actions - Actions are the automated tasks
Create customer request
Creates a new customer request
Create customer
Creates a new customer
Create comment
Creates a new comment
Fetch customer request
Fetches the details of an existing customer request
Create folder
Creates a new folder
Set item status
Sets the workflow status for the selected item
Rename folder
Renames an existing folder
Create item
Creates a new item
Rename item
Renames an existing item
Set item template
Sets the template for the selected item
Move item to folder
Moves item to an existing folder
Create project
Creates a new project
Fetch item
Fetches the details of an existing item using ID
Fetch project
Fetches the details of an existing project using ID
What is Jira Service Management?
The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.
What is GatherContent?
GatherContent is a content operations platform that helps organizations create and manage content in a single place.
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Technical Engineer, Master Liveaboards
