Integrate Jira Service Management with Heartbeat

Send information between Jira Service Management and Heartbeat automatically, without writing any code, using Zoho Flow.

Build your own integrations between Jira Service Management and Heartbeat

Connect Jira Service Management and Heartbeat with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Jira Service Management and Heartbeat using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Customer request created

Triggers when a new customer request is created

Event created

Triggers when a new event is created

Thread created

Triggers when a new thread is created

Course completed

Triggers when a new course is completed

Send a direct message

Triggers when a new message is sent from a user

User joins a group

Triggers when a new user joins a group

User updated

Triggers when the details of an existing user are updated

All Actions - Actions are the automated tasks

Create customer request

Creates a new customer request

Create customer

Creates a new customer

Create comment

Creates a new comment

Fetch customer request

Fetches the details of an existing customer request

Create group

Creates a new group

Reactivate user

Reactivates a user on heartbeat

Create comment

Creates a new comment

Send a direct message

Sends a direct new message

Create thread

Creates a new thread

Add user to group

Adds a new member to the group

Create voice channel

Creates a new voice channel

Create user

Creates a new user

Create event

Creates a new event

Create category

Creates a new category

Create channel

Creates a new channel

Update channel

Updates the details of an existing channel

Update category

Updates the details of an existing category

Update group

Updates the details of an existing group

Add user to an existing invitation link

Adds the user to an existing invitation link

Update voice channel

Updates the details of an existing voice channel

Update user

Updates the details of an existing user

Create invitation link within a heartbeat community

Creates a new invitation link within a heartbeat community

Fetch thread

Fetches the details of an existing thread using ID

Fetch event

Fetches the details of an existing event using ID

Fetch group

Fetches the details of an existing group using ID

Fetch user

Fetches the details of an existing user using ID

Search user

Searches the details of an existing user using Email address

Remove user from group

Removes an user from a group

What is Jira Service Management?

The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.

What is Heartbeat?

Heartbeat is a connectivity platform for community businesses that lets users host conversations, events, contests, and much more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY