Integrate JustCall with Help Scout

Send information between JustCall and Help Scout automatically, without writing any code, using Zoho Flow.

Build your own integrations between JustCall and Help Scout

Connect JustCall and Help Scout with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate JustCall and Help Scout using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Call event

Triggers on a call event

SMS event

Triggers when an SMS event occurs

Mailbox added

Triggers when a new mailbox is added

User created

Triggers when a new user is created

Conversation created

Triggers when a new conversation is created

Customer added

Triggers when a new customer is added

Conversation assigned

Triggers when a conversation is assigned to a specified user

All Actions - Actions are the automated tasks

Send SMS or MMS

Sends a new SMS or MMS

Create contact

Creates a new contact

Create sales dialer contact

Creates a new sales dialer contact

Fetch contact

Fetches the details of an existing contact

Get text details

Gets SMS data, including information like direction, associated agent number and delivery status

Fetch phone number

Fetches the details of an existing phone number

Create conversation from customer

Creates a new conversation from a customer

Create conversation to customer.

Creates a new conversation to a customer from a user

Create customer

Creates a customer if it does not already exist

Find user

Finds user by email address

Find customer

Finds customer by email address

What is JustCall?

JustCall is a communication platform that enables businesses to connect with their users through SMS, voice calls, or WhatsApp.

Phone/SMS

What is Help Scout?

Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.

Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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