Integrate LiveAgent with ActiveCampaign

Send information between LiveAgent and ActiveCampaign automatically, without writing any code, using Zoho Flow.

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Generate a new contact in ActiveCampaign each time a new contact is created in LiveAgent

Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow will log a new contact in ActiveCampaign whenever a new contact is created in LiveAgent.

How it works
  1. The flow triggers when a new contact is created in LiveAgent.
  2. Zoho Flow adds a new contact, updates the details of an existing contact, or removes an existing contact from the selected list in ActiveCampaign.
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Generate a new contact in ActiveCampaign each time a new contact is created in LiveAgent

LiveAgent + ActiveCampaign

Build your own integrations between LiveAgent and ActiveCampaign

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Supported triggers and actions

Integrate LiveAgent and ActiveCampaign using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Company created

Triggers when a new company is created

Deal note created

Triggers when a new deal note is created

Contact updated

Triggers when the details of an existing contact are updated

Account updated

Triggers when the details of an existing account are updated

Campaign starts sending

Triggers when a new campaign starts sending

Deal created

Triggers when a new deal is created

Campaign link clicked

Triggers when a contact clicks a link in a campaign message. This will only run once for each unique link.

Campaign opened

Triggers when a contact opens a campaign message. This will run every time a subscriber opens an email.

Contact tag added

Triggers when a tag is added to an existing contact

Account created

Triggers when a new account is created

Contact created

Triggers when a new contact is created

Deal updated

Triggers when the details of an existing deal are updated

Contact added to list

Triggers when a new contact is added to the selected list

Contact unsubscribed from campaign

Triggers when a contact unsubscribes as a result of a campaign email sent

Contact note created

Triggers when a new contact note is created

Deal task created

Triggers when a new deal task is created

All Actions - Actions are the automated tasks

Create company

Creates a new company

Create ticket

Creates a new ticket

Add contact to group

Adds a contact to the selected group

Create contact

Creates a new contact

Remove contact from group

Removes a contact from the selected group

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Add or update contact

Adds a new contact, updates the details of an existing contact, or removes an existing contact from the selected list

Create contact

Creates a new contact

Create account

Creates a new account

Add contact to automation

Adds a contact to automation

Create deal

Creates a new deal

Create contact note

Creates a note for the specified contact

Add note to deal

Adds notes to the selected deal

Add tag to contact

Adds a tag to an existing contact

Create campaign

Creates and sends a new campaign

Create tracked event

Creates a custom website or application event

Update account

Updates the details of an existing account

Update deal

Updates the details of an existing deal

Update contact

Updates the details of an existing contact

Fetch user

Fetches the details of an existing user

Fetch automation

Fetches the details of an existing automation by name

Search tag

Searches for an existing tag using name

Fetch deal

Fetches the details of an existing deal

Fetch account

Fetches the details of an existing account

Fetch contact

Fetches the details of an existing contact

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is ActiveCampaign?

ActiveCampaign is a marketing platform that helps you send campaigns, design newsletters, automate channels, and close deals faster. You can segment emails, add dynamic data, perform split testing, and manage your text-messaging marketing.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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