Integrate LiveAgent with Apptio Targetprocess
Send information between LiveAgent and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a task within your Apptio Targetprocess for fresh tickets initiated in LiveAgent
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in Apptio Targetprocess for new tickets created in LiveAgent.
How it works
- The flow triggers when a new ticket is created in LiveAgent.
- Zoho Flow creates a new task in Apptio Targetprocess.
Generate a task within your Apptio Targetprocess for fresh tickets initiated in LiveAgent
LiveAgent + Apptio Targetprocess
Build your own integrations between LiveAgent and Apptio Targetprocess
Connect LiveAgent and Apptio Targetprocess with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate LiveAgent and Apptio Targetprocess using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Company created
Triggers when a new company is created
New comment
Triggers when a new comment is added
New bug
Triggers when a new bug is created
New task
Triggers when a new task is created
New build
Triggers when a new build is created
New iteration
Triggers when a new iteration is added
New request
Triggers when a new request is created
New feature
Triggers when new feature is created
New release
Triggers when a new release is created
New time record
Triggers when a new time record is created
New user story
Triggers when a new user story is created
New project
Triggers when a new project is created
New team iteration
Triggers when a new team iteration is added
All Actions - Actions are the automated tasks
Create company
Creates a new company
Create ticket
Creates a new ticket
Add contact to group
Adds a contact to the selected group
Create contact
Creates a new contact
Remove contact from group
Removes a contact from the selected group
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Create request
Creates a new request
Add requester to request
Creates a new requester and adds them to an existing request
Create build
Creates a new build
Add comment
Adds a new comment to an existing entity
Create user story
Creates a new user story
Create time record
Creates a new time record
Create bug
Creates a new bug
Create feature
Creates a new feature
Create task
Creates a new task
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
What is Apptio Targetprocess?
Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.
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Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
