Integrate LiveAgent with MSG91
Send information between LiveAgent and MSG91 automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Send messages via MSG91 for new contacts in LiveAgent
How it works
Send messages via MSG91 for new contacts in LiveAgent
LiveAgent + MSG91
Create a new contact is in MSG91 each time a new contact is created in LiveAgent
Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow will generate a new contact in MSG91 each time a new contact is created in LiveAgent.
How it works
- The flow triggers when a new contact is created in LiveAgent.
- Zoho Flow creates a new contact or updates the details of an existing contact in MSG91.
Create a new contact is in MSG91 each time a new contact is created in LiveAgent
LiveAgent + MSG91
Build your own integrations between LiveAgent and MSG91
Connect LiveAgent and MSG91 with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate LiveAgent and MSG91 using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Company created
Triggers when a new company is created
All Actions - Actions are the automated tasks
Create company
Creates a new company
Create ticket
Creates a new ticket
Add contact to group
Adds a contact to the selected group
Create contact
Creates a new contact
Remove contact from group
Removes a contact from the selected group
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Resend OTP
Resends an OTP to the selected phone number
Send WhatsApp template message
Sends a WhatsApp template message to the specified phone numbers
Send email
Sends an email to the specified recipients
Send OTP
Sends an OTP to the selected phone number
Create or update contact
Creates a new contact or updates the details of an existing contact
Send SMS
Sends a text message to the specified phone numbers
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
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What is MSG91?
MSG91 is an SMS solution for bulk, regional, and transactional SMS. You can track market trends, verify numbers with OTPs, and send customized messages.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more
Louis Castellano
CEO, Lakeside CNC Group
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