Integrate LiveAgent with Office 365

Send information between LiveAgent and Office 365 automatically, without writing any code, using Zoho Flow.

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Add a new contact in Office 365 whenever a new contact is added in LiveAgent

Ensure effective engagement by marketing and sales with up-to-date contact information across platforms. This flow will add a new contact in Office 365 whenever a new contact is added in LiveAgent.

How it works
  1. The flow triggers when a new contact is created in LiveAgent.
  2. Zoho Flow creates a new contact in Office 365.
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Add a new contact in Office 365 whenever a new contact is added in LiveAgent

LiveAgent + Office 365

Build your own integrations between LiveAgent and Office 365

Connect LiveAgent and Office 365 with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and Office 365 using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Company created

Triggers when a new company is created

Email received

Triggers when a new email is received

Event added

Triggers when a new event is added in the selected calendar

Contact added

Triggers when a new contact is added

Calendar added

Triggers when a new calendar is added

Event updated

Triggers when any detail of an existing event is updated

All Actions - Actions are the automated tasks

Create company

Creates a new company

Create ticket

Creates a new ticket

Add contact to group

Adds a contact to the selected group

Create contact

Creates a new contact

Remove contact from group

Removes a contact from the selected group

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Create event

Creates a new event in the selected calendar

Send email

Creates and sends an email to a recipient

Add user

Adds a new account user

Create contact

Creates a new contact

Update user

Updates the details of an existing user by ID

Update contact

Updates the details of an existing contact by ID

Update event

Updates the details of an existing event by ID

Fetch user

Fetches the details of an existing user by display name

Find contact folder

Finds a contact folder using name

Invite user

Invites the specified user to your group

Fetch event

Fetches the details of an existing event by title or ID

Fetch contact

Fetches the details of an existing contact by name

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is Office 365?

Office 365 is a suite of cloud apps by Microsoft. You can manage all your services from one place, collaborate with colleagues, and access data across devices.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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Neville Mader

Director, Perth Security Services

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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