![](https://flow-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Integrate LiveAgent with Outlook
Send information between LiveAgent and Outlook automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Add a new contact in Outlook whenever a new contact is added in LiveAgent
Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow will generate a new contact in Outlook each time a new contact is created in LiveAgent.
How it works
- The flow triggers when a new contact is created in LiveAgent.
- Zoho Flow creates a new contact in Outlook.
![](https://flow-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Add a new contact in Outlook whenever a new contact is added in LiveAgent
LiveAgent + Outlook
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between LiveAgent and Outlook
Connect LiveAgent and Outlook with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate LiveAgent and Outlook using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/liveagent.png)
Contact created
Triggers when a new contact is created
![](https://flow-public.nimbuspop.com/flow-apps/liveagent.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-public.nimbuspop.com/flow-apps/liveagent.png)
Company created
Triggers when a new company is created
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Email sent
Triggers when a new email is sent
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Event created
Triggers when a new event is created
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Task created
Triggers when a new task is added to the selected list
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Email received
Triggers when a new email is received
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Event updated
Triggers when the details of an existing event are updated
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/liveagent.png)
Create company
Creates a new company
![](https://flow-public.nimbuspop.com/flow-apps/liveagent.png)
Create ticket
Creates a new ticket
![](https://flow-public.nimbuspop.com/flow-apps/liveagent.png)
Add contact to group
Adds a contact to the selected group
![](https://flow-public.nimbuspop.com/flow-apps/liveagent.png)
Create contact
Creates a new contact
![](https://flow-public.nimbuspop.com/flow-apps/liveagent.png)
Remove contact from group
Removes a contact from the selected group
![](https://flow-public.nimbuspop.com/flow-apps/liveagent.png)
Update contact
Updates the details of an existing contact
![](https://flow-public.nimbuspop.com/flow-apps/liveagent.png)
Update company
Updates the details of an existing company
![](https://flow-public.nimbuspop.com/flow-apps/liveagent.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch company
Fetches the details of an existing company by ID, name, or email address
![](https://flow-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
![](https://flow-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch ticket
Fetches the details of an existing ticket by ID or subject
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Forward event
Forwards an event request to the specified recipients
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Create contact
Creates a new contact
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Reply to email
Replies to the specified email
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Create event
Creates a new event
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Create task
Creates a new task in the selected list
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Send email
Creates and sends a new email
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Flag email
Flags the specified email
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Update contact
Updates the details of an existing contact
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Update task
Updates the details of an existing task in the selected list
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Update event
Updates the details of an existing event
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Fetch calendar
Fetches the details of a calendar by name
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Fetch event
Fetches the details of an existing event by title or ID from the selected calendar
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Find contact folder
Finds a folder by name
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Fetch contact
Fetches the details of an existing contact by email address from the default contacts folder
![](https://flow-public.nimbuspop.com/flow-apps/outlook.png)
Fetch task
Fetches the details of an existing task by title or ID from the selected list
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
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