Integrate LiveAgent with SMS Alert

Send information between LiveAgent and SMS Alert automatically, without writing any code, using Zoho Flow.

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Create a new contact is in SMS Alert each time a new contact is created in LiveAgent

Ensure quick access to contact information across all platforms for enhanced engagement. This flow will add a new contact in SMS Alert whenever a new contact is added in LiveAgent.

How it works
  1. The flow triggers when a new contact is created in LiveAgent.
  2. Zoho Flow creates a contact in the specified group in SMS Alert.
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Create a new contact is in SMS Alert each time a new contact is created in LiveAgent

LiveAgent + SMS Alert

Build your own integrations between LiveAgent and SMS Alert

Connect LiveAgent and SMS Alert with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and SMS Alert using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Company created

Triggers when a new company is created

All Actions - Actions are the automated tasks

Create company

Creates a new company

Create ticket

Creates a new ticket

Add contact to group

Adds a contact to the selected group

Create contact

Creates a new contact

Remove contact from group

Removes a contact from the selected group

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Schedule SMS

Schedules an SMS

Create contact

Creates a contact in the specified group

Send SMS

Sends an SMS

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is SMS Alert?

SMS Alert is an SMS automation service that provides automated drip campaigns, automated retry, insights and more.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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