Integrate LiveAgent with ZappHub
Send information between LiveAgent and ZappHub automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add a new contact in ZappHub whenever a new contact is added in LiveAgent
Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow will log a new contact in ZappHub whenever a new contact is created in LiveAgent.
How it works
- The flow triggers when a new contact is created in LiveAgent.
- Zoho Flow creates a new user contact in the internal contacts agenda of the WhatsApp device connected in ZappHub.
Add a new contact in ZappHub whenever a new contact is added in LiveAgent
LiveAgent + ZappHub
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Supported triggers and actions
Integrate LiveAgent and ZappHub using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Company created
Triggers when a new company is created
Message sent or received
Triggers when a new message is sent or received
Message delivered
Triggers when a message is delivered successfully
All Actions - Actions are the automated tasks
Create company
Creates a new company
Create ticket
Creates a new ticket
Add contact to group
Adds a contact to the selected group
Create contact
Creates a new contact
Remove contact from group
Removes a contact from the selected group
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Create contact
Creates a new user contact in the internal contacts agenda of the WhatsApp device connected
Create agent
Creates a new chat agent for the current device
Add participants to group
Adds the specified participants to an existing group using their phone numbers
Send message
Sends a new text message to the specified phone number, group, or broadcast list.
Remove participant from group
Removes the specified participants from an existing group by phone number
Update contact
Updates the details of an existing contact using WhatsApp contact ID
Revoke group invite
Revokes the specified group invite code
Fetch contact
Fetches the details of an existing contact using WhatsApp ID or phone number
Fetch group invite code
Fetches the invite URL for an existing group
Validate phone number
Validates the specified list of phone numbers, optionally enforcing the country code or local prefix.
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
What is ZappHub?
ZappHub is a collaborative, web-based live chat solution that allows multiple people to interact with a linked WhatsApp account simultaneously.
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Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
