![](https://flow-public.nimbuspop.com/flow-apps/livechat.png)
![](https://flow-public.nimbuspop.com/flow-apps/evaluagent.png)
Integrate LiveChat with EvaluAgent
Send information between LiveChat and EvaluAgent automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-public.nimbuspop.com/flow-apps/livechat.png)
![](https://flow-public.nimbuspop.com/flow-apps/evaluagent.png)
Create a contact in EvaluAgent when a new live chat session starts in LiveChat
Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will set up a new contact in EvaluAgent for every new live chat session in LiveChat.
How it works
- The flow triggers when a new chat is created in LiveChat.
- Zoho Flow creates a new contact in EvaluAgent.
![](https://flow-public.nimbuspop.com/flow-apps/livechat.png)
![](https://flow-public.nimbuspop.com/flow-apps/evaluagent.png)
Create a contact in EvaluAgent when a new live chat session starts in LiveChat
LiveChat + EvaluAgent
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between LiveChat and EvaluAgent
Connect LiveChat and EvaluAgent with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate LiveChat and EvaluAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-public.nimbuspop.com/flow-apps/livechat.png)
Chat created
Triggers when a new chat is created
![](https://flow-public.nimbuspop.com/flow-apps/livechat.png)
Chat ended
Triggers when a chat is ended
![](https://flow-public.nimbuspop.com/flow-apps/livechat.png)
Visitor queued
Triggers when a visitor is queued
![](https://flow-public.nimbuspop.com/flow-apps/evaluagent.png)
Evaluation created
Triggers when a new evaluation is added
![](https://flow-public.nimbuspop.com/flow-apps/evaluagent.png)
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
![](https://flow-public.nimbuspop.com/flow-apps/livechat.png)
Resume chat
Restarts an archived chat
![](https://flow-public.nimbuspop.com/flow-apps/livechat.png)
Close chat
Closes an existing chat
![](https://flow-public.nimbuspop.com/flow-apps/evaluagent.png)
Create user
Adds a new user
![](https://flow-public.nimbuspop.com/flow-apps/evaluagent.png)
Create contact
Creates a new contact
![](https://flow-public.nimbuspop.com/flow-apps/evaluagent.png)
Update user
Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.
What is LiveChat?
LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.
What is EvaluAgent?
EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.
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